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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Charles F.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It allows flexible team cooperation

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

What is your favorite aspect of this product?

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

What do you dislike most about this product?

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

What recommendations would you give to someone considering this product?

When it comes to keeping track of everything that is going on in my life, Clickup has been a lifesaver. In comparison to Asana and Trello, it's a lot more feature rich. They offer a lot of cool widgets and connectors in their task tool, which allows for a lot of personalization. It does, in fact, aid in increasing output.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best project management tools.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp assists me in resolving the issue of having a project scattered over many tools. You don't have to leave the UI to send emails, video chat, or check your calendar using ClickUp. It became the tool that my team and I used to organize our work, backlogs, and sprints, and I even used it for a few reviews because the list view is fairly great. Finally satisfied with the app's performance, other departments in my workplace began to use it as well.

What is your favorite aspect of this product?

ClickUp is excellent for successfully and efficiently managing projects of any size. The benefit of utilizing ClickUp is its mobility and ease; the program is web-based and also has a desktop version. It is so adaptable that everyone may utilize it in a different way. The same list might have many views based on what each team member prefers or requires, it's not just one of the greatest project management applications I've ever used, but it also includes fascinating capabilities that may be used in place of other apps like Slack.

What do you dislike most about this product?

What I dislike about ClickUp the most is that the most wanted function is hidden behind a barrier. The disadvantage of utilizing ClickUp is that you have temporary access to these desired capabilities, get dependent on them, and then discover that you need to upgrade to continue using them. The Android app is a little underwhelming, and the free plan, while better than others, could include 100+ lists. It finally compels you to improve. Furthermore, because the app has so many functions, it might be daunting for new users. Those who are not extremely tech-savvy, in particular.

What recommendations would you give to someone considering this product?

Begin by considering how you and your team operate, and then use the application's flexibility to adapt to that as effectively as feasible. Try ClickUp; the basic functions are free forever. If you believe it is superior than the competitors, I recommend purchasing a plan.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Derek M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great decision!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is truly trying to become the one tool that a business needs to manage so many different aspects. I believe that ClickUp is differentiated because of its focus on quick iterations, a wider breadth of features, and unique ways of going about solving problems.

What is your favorite aspect of this product?

I really like the flexibility. There are several different departments within our company that can customize ClickUp to their unique needs.

What do you dislike most about this product?

With trying to be so many different things at once, you run into the problem of a complex and at times confusing product. The UX/UI could use some work - which I know that they've been focusing on lately.

What recommendations would you give to someone considering this product?

Go ahead and give it a try for yourself. It can go toe to toe with other project management software and you may find that it fits your exact needs.

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

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