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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Stephanie C.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"I liked using ClickUp"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Unlike other apps, this one is easy to use and has a vast variety of options.

What is your favorite aspect of this product?

Using ClickUp, I like the simplicity with which you can customize it to suit your needs. As a marketer, I must use it to keep track of consumers' campaigns, preserve content, and get feedback. As an employee of my company, I have access to shared workspaces with other customers' teams. Tracking the progress of my customer's discussions and keeping an eye on future events is also a fantastic benefit. Project management software is one of the most versatile options available.

What do you dislike most about this product?

The sheer number of options available in ClickUp might be a little overwhelming at first. When I've run into problems, their help material is straightforward and their customer care team has always been fast to answer.

What recommendations would you give to someone considering this product?

This webinar may be personalized to your individual needs by one of our ClickUp specialists. Using a template or modeling your workspace after someone else who does the same thing is a smart idea when you're just starting started.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Matthias M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Project Management Tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

This is very intuitive and simple to set up. The ability to create different projects and centralize everything in one place is simply remarkable.

What is your favorite aspect of this product?

I really love the ability to create a progress tracker for every task completed and I also love the ability to comment on every task tagging any person involved in that project.

What do you dislike most about this product?

The UI is a bit confusing. It can get a bit tricky to browse different tabs.

What recommendations would you give to someone considering this product?

If anyone is looking to keep track of multiple projects they work on, this is a must-try tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Donna-sue C.

  • Role: Public Sector
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Clickup is an excellent application.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Very user-friendly and customizable while keeping you focused on the necessary tasks at hand- the free version provides an excellent base program and the paid versions solely add additional value. Works great for collaboration with my team tand he combination with Microsoft teams (even though you don’t would like it- you’ll share boards and messages right within the platform itself). I like that I can set conditional values like x can’t be completed till y is current but y can not be started until z is finished.

What is your favorite aspect of this product?

Whiteboard facilitate me prototype the apps I create and includes a wide selection of options that help arrange releases and launches we tend to conjointly host internal documentation to support people.I use it at tech events to showcase the new features we’ve further to the platform. It’s simply such a great facilitate with everything and reduces stress at the company. Support is additionally terrific and really fast to respond to my problems and desires for everybody at my company even throughout weekends. Clickup is so versatile and powerful – all the options are similar to alternative apps out there, and all the customization that Clickup

What do you dislike most about this product?

If you mistakenly put one thing in a to-do list rather than on your board itself you cant simply move it to an in-progress category- you’ve got to delete/reenter… I do know that’s not extremely something worth complaining about however I find it annoying since that’s the failure of the phone app.

What recommendations would you give to someone considering this product?

We’ve seen an incredible profit in team engagement. Once someone sees their peers doing more than they are, they get challenged to figure out more.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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