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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Anish A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Good Project Management Tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Workload analysis - I always wanted to have burnout control over my team. I'm using the tool to get to a 6 hours daily workload for each colleague and 1 hour of learning tasks or productive fun.

What is your favorite aspect of this product?

Easy to customize and match very different needs in the company. I really enjoy the online help.

What do you dislike most about this product?

The immensity of options is scary. There is a UX problem with the idea that all features should be immersed into specific examples of "How do you use it?". The onboarding is for dummies. I wish for more "one look" educational tools.

What recommendations would you give to someone considering this product?

Use the trial as much as you can to figure out if it's for you.

Pros

  • Efficient Service
  • Saves Time
  • Transparent
  • Friendly Negotiation

Helmut G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best tool ever invented for any type of management

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

You can both separate each project as well as see it on the big picture

What is your favorite aspect of this product?

Easy to use, easy to teach

What do you dislike most about this product?

A lot of features that are pricy

What recommendations would you give to someone considering this product?

Its between Trello and Jira in terms of usability. Does what it has to do in a funny visual way.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use but needs constant improvements

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It’s easier to use compared to competitors

What is your favorite aspect of this product?

Boards are very clear. I get to see every task in every category for every colleague.

What do you dislike most about this product?

Duplicate tasks are often created from different colleagues! It would be nice if Clickup could recognize duplicate keywords and inform you that there is already a similar task

What recommendations would you give to someone considering this product?

I would recommend the software but also recommend to do a certain training before using it

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Transparent

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