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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Jony z.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

ClickUp is an excellent tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is the most effective project management tool I've tested. Through the dashboard, I can quickly and easily get the report. It's been relatively simple for me to keep tabs on the progress of the projects I'm working on with my team. In addition to that, I use ClickUp to organize my daily tasks.

What is your favorite aspect of this product?

ClickUp is excellent in many respects. The product is simple enough for novices to use yet robust enough to satisfy the needs of advanced users. The dashboarding, user management, and automation features are all present, and the system is easy to use. The ability to see all active projects or filter them by the customer is a great feature. Overall, it makes cooperation a breeze.

What do you dislike most about this product?

ClickUp's flashy design is also one of its most minor valuable aspects. Descriptions, tasks, and subtasks arrive late or vanish without warning, and changes aren't saved. There is room for improvement in the mobile app that would make "working on the move" more practical. The site's load time is really excessive.

What recommendations would you give to someone considering this product?

ClickUp has helped me streamline my project management workflow by allowing me to utilize fewer tools. Moving data from other software to ClickUp might sound daunting, but in reality, it's a breeze. ClickUp's adaptability means that users can tailor the experience to their needs. It's also a good idea to use ClickUp's pre-made templates frequently. Recommended.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Taylor S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

I use ClickUp to organize projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Our teams uses ClickUp as their primary tool for managing projects. Its purpose is to facilitate enhanced productivity, organization of tasks and projects, and communication between team members. ClickUp is ideal for those who are already familiar with project management software but are looking for a more robust solution to handle many projects and teams simultaneously. In particular, designers who have to juggle many projects and teams.

What is your favorite aspect of this product?

If you're looking for a solution with lots of options, ClickUp is a fantastic pick. It works well for both big and little groups. It has a lot of functions, but if you're only a two-person team, you might not use all of them. ClickUp's constant development and innovation are major selling points. There is a new version of ClickUp with improved stability and additional functionality released at regular intervals.

What do you dislike most about this product?

There are so many options that using it for the first time might be intimidating. My previous complaints with ClickUp have all been addressed in newer versions. If customers aren't aware of it, using it becomes more of a hassle for them.

What recommendations would you give to someone considering this product?

ClickUp is our project management system, and I use it to keep track of my own and my team's activities and to keep our clients updated on the status of our ongoing projects. The cost was also a major consideration. ClickUp's major selling point is that anybody may try out all of its features without spending a dime.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

An Optimal System for Managing Individual Projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I have tried several tools to increase productivity, but ClickUp has the most options. Because of ClickUp's extensive visualization tools, I no longer need to switch between applications or hunt around for dubious or pricey plugins. In addition, I find that I can break down the duties into smaller, more manageable chunks through ClickUp.

What is your favorite aspect of this product?

The flexibility of ClickUp is its greatest strength. It's a simple method for everyone on the team to be on the same page and keep their tasks updated in real-time. It's convenient to be able to create jobs directly from emails and save relevant emails as attachments inside the task itself, thanks to the Google Chrome extension. My workflow has been revolutionized thanks to ClickUp.

What do you dislike most about this product?

One of Clickup's flashiest features is also one of its least useful. Sometimes there are hiccups or delays. When I update the task's status, it doesn't always reflect the change. Subtasks don't immediately appear when using templates either. Getting started on the site itself may be exhausting for new users, much less the actual job they're intended to do on the platform.

What recommendations would you give to someone considering this product?

ClickUp's robust features also imply that the program may quickly become overwhelming. Everything you need to organize your projects, objectives, documents, and whiteboards is there. Don't rush into deciding how you'll file, sort, and categorize your tasks and materials. You'll have less trouble and frustration if you take the time to put up a basic, strong foundation.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

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