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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good project management tool improves productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. As my team has expanded, I've realized that I need to be able to grasp the status of team projects while on the move. The ability to monitor the status at any moment and answer any queries from management as I know it is amazing.

What is your favorite aspect of this product?

My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job. I enjoy how simple it is to use, how customized it is, and how affordable it is. I also enjoy the idea that, despite being a relatively new tool, a community is assisting and supporting it, and there is a possibility to propose additional features and extensions that we as users require. My team and I have successfully implemented ClickUp, and it is extensively utilized by our vendors, agencies, and others.

What do you dislike most about this product?

I honestly have no more complaints about this excellent software it has been a game changer for good in our company.

What recommendations would you give to someone considering this product?

ClickUp is overly feature-rich and confusing at first, but they provide beginner, intermediate, and expert training to familiarize you with ClickUp and its capabilities; there's no need to start with everything and become overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Laura A.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Very complete and easy to use tool"

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Differs from other programs in that it is simple to use, has an excellent price-to-value ratio, and allows you to invite a large number of guests, which enables you to exchange information with external services as necessary.

What is your favorite aspect of this product?

The application provides a user-friendly design and a variety of features, such as a calendar and a bulletin board, for arranging material and topics from many sources.

What do you dislike most about this product?

While there isn't much to complain about, it may be frustratingly sluggish when opening some embedded design files. This is, in part, due to the size of the file, but it's still something that should be improved upon.

What recommendations would you give to someone considering this product?

The thought of switching from JIRA or Monday.com to a new system might be daunting, but in reality, it's ridiculously simple. ClickUp makes the import procedure ridiculously simple and quick, and it does put you in a position to succeed. Make as much use as possible of ClickUp's pre-made layouts, too. I highly recommend the program.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Heidi J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Very complete tool, I recommend it."

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The flexibility and user-friendliness of this tool set it apart from its competitors. Superb value for the money. Appealing to the eye. Simple to implement. Service to customers is superb. Constant updates add brand-new functions.

What is your favorite aspect of this product?

The platform's many useful features are what sold me on it. In addition to keeping track of my ongoing tasks, I can utilize the integrated Whiteboard and chat tools to coordinate with my team in real time on a variety of projects. The ability to create documents and use rich text capabilities without leaving the site is a major improvement. I also like that each customer and project may have its own dashboard, effectively making a new workspace. Really, this is a game-changer for me in terms of maintaining order.

What do you dislike most about this product?

It might be a little difficult to go about because not everything is in its proper position. Despite the fact that the whiteboard feature is buried, I really enjoy using this service. In addition, I can easily get answers to the questions I have or the information I need at ClickUp University.

What recommendations would you give to someone considering this product?

This software comes highly suggested by me due to its user-friendliness, adaptability, and efficacy as a collaboration and work management tool.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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