What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Alexandre D.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
The best project management tool out there.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
We're addressing difficulties with visibility and time management, as well as breaking down the silos that had previously arisen due to everyone utilizing their own project management application, or none at all. Transparency in communication with our consumers has been handled, allowing us to gain their trust. Transparency about my team's workload and goals has also helped to ensure that they have good proof of KPIs met during reviews, ensuring that our team members are properly evaluated.
What is your favorite aspect of this product?
ClickUp enables a full business to collaborate within a single application. We use it for whiteboards, tasks, boards, papers, and other things. Competitors are unable to compete with ClickUp. Monday.com and JIRA do not have the same holistic vision as ClickUp, a very creative startup. I enjoy the system's versatility, which allows me to construct the sorts of reporting and tracking I want. The nicest thing is that I can communicate with our clients in real time about my development. The varied points of view have also assisted us in meeting various demands in order to give better communication and service to our consumers.
What do you dislike most about this product?
I dislike the speed; we occasionally need to update it to ensure that everything appears correctly, but this is less of a concern for us. All we have to do now is wait a few seconds for the dashboards to load.
What recommendations would you give to someone considering this product?
It may appear daunting to move from JIRA or Monday.com to another system, but ClickUp makes it a breeze. It has made the import procedure extremely quick and simple, putting you on track for success. Use ClickUp templates as often as possible.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Yolanda Q.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
A great easy to use tool for product management.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Tasks are better handled and connected now, and reporting and to-do lists are simpler. I'm making tickets more frequently now, and it's solved the problem of maintaining and reporting random task lists. Task management becomes quite simple, and you can track the progress of all tasks in a highly dynamic manner. In a really clever approach, feature releases may be simply shared with non-technical employees of companies. The integration of GitHub with ClickUp resolves several concerns, such as tying PR to tasks, verifying PR status and so on.
What is your favorite aspect of this product?
Task management has become so simple and interactive that all corporate work may be monitored and allocated with comprehensive data in a matter of minutes. I've tried several tools, but this one is the most user-friendly. Clickup includes all of the essential functions, such as ticket linking and link maintenance. Tasks with subtasks and a to-do list are quite handy, and alerts are clear and quick.
What do you dislike most about this product?
My workplace firewall prevents me from editing ticket sections because of a socket connection or for some other reason, but it should be handled in such instances. Ticket numbering is quite haphazard, and there is opportunity for improvement.
What recommendations would you give to someone considering this product?
This software is very efficient for organizing and managing multiple projects, and it also significantly improves team collaboration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Leslie S.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Great tool for managing projects with agile teams.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I've discovered that ClickUp helps me keep track of the team and be where and when I'm required to support workflow by allowing me to manage numerous projects at once and monitor actual performance. We are handling many projects at the same time across four departments and two technology teams. We are more productive now that everyone is in one spot, and it is simpler to keep track of work.
What is your favorite aspect of this product?
It does more activities more smoothly than other tools, the UI and UX are nicely designed, and when I need to do something, the option to take the action is typically present. The whiteboard view is excellent for our team retros, and I like the ability to maintain the retros with the project. I like being able to monitor tasks and receive updates; it keeps me informed about what my team is working on and how the project is progressing. I prefer having my own personal space where I can keep track of my responsibilities with the rest of the chores in my organization.
What do you dislike most about this product?
Slack integration/automation may be improved (for example, I'd want to receive a message from Slack when a task enters a specific view). Subfolders would be fantastic. Custom formulae in dashboards (for example, dividing a project's sprint points by velocity to show the estimated release date; for product management, being able to divide sprint points by business value to determine the priority level of a characteristic). The platform may be a little sluggish, and while working on the same view with distant team members, we have to reload the page several times to keep in sync.
What recommendations would you give to someone considering this product?
Utilize all of the platform's features; this will make management much easier because you will not have to move between numerous tools.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity