What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Giordano de Jesus G.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2023
ClickUp is an excellent project manager
Likeliness to Recommend
What differentiates ClickUp from other similar products?
We use ClickUp as a project management tool in our alumni engagement and annual giving teams. I use it to manage my work and collaborate with others on fundraising and alumni engagement. This includes exchange programs, strategic planning, internship program planning and more. In my work environment, we have more projects available than time to complete, so ClickUp is becoming an important tool for prioritizing and managing large workloads.
What is your favorite aspect of this product?
Allows you to track the completion progress of projects with many components and participants. Send email reminders to help me focus on the task. Presents information in a variety of formats so each user can choose the format that works best for them. Allows for easy collaboration between team members who are in different locations or working asynchronously.
What do you dislike most about this product?
Sometimes, updates I make to projects (changing dates, adding tasks) do not show up in the system immediately. Some members of my team were reluctant to fully adopt ClickUp because they felt the current system was adequate for them.
What recommendations would you give to someone considering this product?
ClickUp helps us meet deadlines (or adjust as needed) and keep up with projects that involve many participants. I like the ability to track completion progress and add comments and attachments to tasks within the application. It is very helpful in managing tasks that require multiple steps to complete. My team also appreciates that there are multiple options for viewing items in ClickUp, so different users can choose the format that works best for them (e.g., list, calendar, kanban).
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Steven B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
ClickUp is my everyday project manager.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is how I handle my tasks and business operations. I work on numerous projects at the same time, all of which are comparable but have separate deadlines, needs, and unique follow-ups. I would never remember what I needed if ClickUp didn't save them for me and help me execute my work efficiently. Using ClickUp frees up my brain to focus on the main things rather than waste time looking for details or attempting to recall things.
What is your favorite aspect of this product?
Because of its structure and hierarchy, ClickUp is ideal for practically any business or project. They offer a big variety of features and are constantly adding new ones and upgrading old ones. ClickUp organizes all of my duties and reminds me of what I need to work on, what my deadlines are, where to locate information, and all of the small nuances of each job area. It offers a ton of integrations and a great support team at a very reasonable fee.
What do you dislike most about this product?
There is a learning curve since there are so many features and so much freedom. It may take some time to fully grasp everything and put it to use. Some of the features were created as a minimal viable product, so they still require additional investigation into what can be accomplished with them. That being said, I'd estimate 80% of most use cases are covered, and they make updates at a remarkable velocity, so you seldom have to wait long to acquire what you need.
What recommendations would you give to someone considering this product?
ClickUp is unusual in that it is relatively simple to set up and use, yet it is capable of extremely complicated and dynamic processes provided you know what you want and how to configure it. However, as long as you wish to keep things simple, you may overlook complexity. Because every user's demands are distinct, a task manager must be versatile and adaptive, and ClickUp, unlike most other task management choices on the market, fulfills that duty.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Nina S.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Our Team Likes Clickup
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Something that has differentiated Clikcup quite a bit is the ability to create templates. This has helped us build out a robust new hire training checklist strategy for our team. It is something we are using a lot beyond the project management features.
What is your favorite aspect of this product?
The calendar and how it helps us get a snapshot of what projects are taking place, when, and with who. The whole company can access this as well, it has created more transparency which is helpful for many reasons.
What do you dislike most about this product?
It can be a bit difficult to get people to use it. Once they do, they see the value it adds and how much time it will save them in the long run. However, we don't like forcing people to use it so some people are not taking full advantage of what it can offer.
What recommendations would you give to someone considering this product?
Create an implementation strategy to ensure all people within the organization utilize it on a regularly basis.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate