This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

81

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

88

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Giordano de Jesus G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

ClickUp is an excellent project manager

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

We use ClickUp as a project management tool in our alumni engagement and annual giving teams. I use it to manage my work and collaborate with others on fundraising and alumni engagement. This includes exchange programs, strategic planning, internship program planning and more. In my work environment, we have more projects available than time to complete, so ClickUp is becoming an important tool for prioritizing and managing large workloads.

What is your favorite aspect of this product?

Allows you to track the completion progress of projects with many components and participants. Send email reminders to help me focus on the task. Presents information in a variety of formats so each user can choose the format that works best for them. Allows for easy collaboration between team members who are in different locations or working asynchronously.

What do you dislike most about this product?

Sometimes, updates I make to projects (changing dates, adding tasks) do not show up in the system immediately. Some members of my team were reluctant to fully adopt ClickUp because they felt the current system was adequate for them.

What recommendations would you give to someone considering this product?

ClickUp helps us meet deadlines (or adjust as needed) and keep up with projects that involve many participants. I like the ability to track completion progress and add comments and attachments to tasks within the application. It is very helpful in managing tasks that require multiple steps to complete. My team also appreciates that there are multiple options for viewing items in ClickUp, so different users can choose the format that works best for them (e.g., list, calendar, kanban).

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Steven B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ClickUp is my everyday project manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is how I handle my tasks and business operations. I work on numerous projects at the same time, all of which are comparable but have separate deadlines, needs, and unique follow-ups. I would never remember what I needed if ClickUp didn't save them for me and help me execute my work efficiently. Using ClickUp frees up my brain to focus on the main things rather than waste time looking for details or attempting to recall things.

What is your favorite aspect of this product?

Because of its structure and hierarchy, ClickUp is ideal for practically any business or project. They offer a big variety of features and are constantly adding new ones and upgrading old ones. ClickUp organizes all of my duties and reminds me of what I need to work on, what my deadlines are, where to locate information, and all of the small nuances of each job area. It offers a ton of integrations and a great support team at a very reasonable fee.

What do you dislike most about this product?

There is a learning curve since there are so many features and so much freedom. It may take some time to fully grasp everything and put it to use. Some of the features were created as a minimal viable product, so they still require additional investigation into what can be accomplished with them. That being said, I'd estimate 80% of most use cases are covered, and they make updates at a remarkable velocity, so you seldom have to wait long to acquire what you need.

What recommendations would you give to someone considering this product?

ClickUp is unusual in that it is relatively simple to set up and use, yet it is capable of extremely complicated and dynamic processes provided you know what you want and how to configure it. However, as long as you wish to keep things simple, you may overlook complexity. Because every user's demands are distinct, a task manager must be versatile and adaptive, and ClickUp, unlike most other task management choices on the market, fulfills that duty.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nina S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Our Team Likes Clickup

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Something that has differentiated Clikcup quite a bit is the ability to create templates. This has helped us build out a robust new hire training checklist strategy for our team. It is something we are using a lot beyond the project management features.

What is your favorite aspect of this product?

The calendar and how it helps us get a snapshot of what projects are taking place, when, and with who. The whole company can access this as well, it has created more transparency which is helpful for many reasons.

What do you dislike most about this product?

It can be a bit difficult to get people to use it. Once they do, they see the value it adds and how much time it will save them in the long run. However, we don't like forcing people to use it so some people are not taking full advantage of what it can offer.

What recommendations would you give to someone considering this product?

Create an implementation strategy to ensure all people within the organization utilize it on a regularly basis.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Most Popular ClickUp Comparisons