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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

James T.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

The best place to organize all projects and tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Software that may be easily used and modified to meet the needs of a wide range of jobs, from routine chores to large-scale projects and recurring workflows. Connects smoothly with your Chrome browser, your emails, and Zapier. Payments and timesheets are simple to monitor. The app is a fantastic medium for team discussions and collaboration.

What is your favorite aspect of this product?

Possessing the ability to multitask effectively and keep track of multiple projects in my mind at once. As I keep everything I do on this site, I don't make the most of its features, such as the 'complete' bar. But it stores data fairly effectively, and I've never had an issue when adding or removing files.

What do you dislike most about this product?

The conflicting hues of the writing. In order to alter the color of a piece of text, you have to go through a few steps, but this is really simply a question of searching for the color you want. And there are restrictions on the fonts, but it still looks great.

What recommendations would you give to someone considering this product?

The group it aids more than any other website I've used. I'm in awe of it and look forward to owning the complete set shortly. It's made it much easier for me to keep track of all my projects and their progress. In a word: yes

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Transparent

Anastacio III T.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Difficult to use product

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp takes a lot of study than any other similar products.

What is your favorite aspect of this product?

Probably, by sending an email without going to your email app. Like you can send emails to clients directly from the software itself.

What do you dislike most about this product?

Difficult to use, not so user friendly

What recommendations would you give to someone considering this product?

If you are looking for a test-kind of CRM temporarily, try using ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Barbara J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great workflow/project management platform.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp keeps a close eye on the progress of our project. We appreciate being able to track our progress toward our goals within the app. Our team has been able to complete tasks twice as quickly as before thanks to ClickUp. To handle our yearly financial reporting process, we have replaced the Excel file with ClickUp. Our ClickUp arrangement is similar to that of other workflow applications in that we can appoint a preparer, reviewer, and so on via custom fields. When the status of a task changes, for example, from preparation to review, the automations transfer it to whoever is the reviewer on that job.

What is your favorite aspect of this product?

ClickUp is a favorite project management tool among our staff. We can quickly create, assign, and schedule task due dates. I enjoy the platform's customizability, as well as the automations to improve efficiency; it has given our team more visibility into our workflows and projects, all inside one platform. We reduced the need to communicate outside of ClikcUp (for example, via email), which boosted visibility into the status of multiple activities while lowering the need to hunt for communications pertinent to a certain work.

What do you dislike most about this product?

There isn't much our ClickUp crew dislikes. One disadvantage is that every time someone changes their task status, our account administrator receives an email notifying them of the change. And, as I previously stated, we have discovered various problems relating to automations and repeating activities.

What recommendations would you give to someone considering this product?

I recommend the implementation of this software because it really has the ability to manage simple or complex projects according to your needs, from its implementation we could see a significant increase in our productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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