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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Anastacio III T.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Difficult to use product

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp takes a lot of study than any other similar products.

What is your favorite aspect of this product?

Probably, by sending an email without going to your email app. Like you can send emails to clients directly from the software itself.

What do you dislike most about this product?

Difficult to use, not so user friendly

What recommendations would you give to someone considering this product?

If you are looking for a test-kind of CRM temporarily, try using ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Barbara J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great workflow/project management platform.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp keeps a close eye on the progress of our project. We appreciate being able to track our progress toward our goals within the app. Our team has been able to complete tasks twice as quickly as before thanks to ClickUp. To handle our yearly financial reporting process, we have replaced the Excel file with ClickUp. Our ClickUp arrangement is similar to that of other workflow applications in that we can appoint a preparer, reviewer, and so on via custom fields. When the status of a task changes, for example, from preparation to review, the automations transfer it to whoever is the reviewer on that job.

What is your favorite aspect of this product?

ClickUp is a favorite project management tool among our staff. We can quickly create, assign, and schedule task due dates. I enjoy the platform's customizability, as well as the automations to improve efficiency; it has given our team more visibility into our workflows and projects, all inside one platform. We reduced the need to communicate outside of ClikcUp (for example, via email), which boosted visibility into the status of multiple activities while lowering the need to hunt for communications pertinent to a certain work.

What do you dislike most about this product?

There isn't much our ClickUp crew dislikes. One disadvantage is that every time someone changes their task status, our account administrator receives an email notifying them of the change. And, as I previously stated, we have discovered various problems relating to automations and repeating activities.

What recommendations would you give to someone considering this product?

I recommend the implementation of this software because it really has the ability to manage simple or complex projects according to your needs, from its implementation we could see a significant increase in our productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

William H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent project and task management tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp keeps everyone informed with simple dashboards, tasks, and task-specific discussions. I can organize all of my projects and activities in a way that makes sense to me mind map view is fantastic, then figure out the dependencies Gantt chart view comes in handy, and then display it on my calendar this is where synchronization with Google calendar works best. Clickup delivers all of this and more for a fair fee; I now have a comprehensive project dashboard where I can see what's going on and what activities I need to do that day.

What is your favorite aspect of this product?

I enjoy the several ways I may see my project and associated duties. I can mind map my project, visualize it as a list, a Kanban board, a Gantt chart, or even a table. The program fits with all of the numerous ways I prefer to think about and plan my projects and chores, allowing me to plan in the method that works best for me. The product is simple to use for beginning users, yet it has all of the capabilities that a real power user would require. Their license is also quite reasonable, allowing us to invite other collaborators to work on certain projects.

What do you dislike most about this product?

ClickUp offers a lot of features, but the drawback is that it requires a lot of learning to implement best practices, set up the system, and modify your company and working habits to function with ClickUp.

What recommendations would you give to someone considering this product?

Online resources are excellent for giving you a head start. ClickUp is the ideal software for you if you're seeking for a project and task management tool that complements your way of thinking and visualizing and falls inside your price range. But bear in mind that setting up ClickUp requires a lot of work, especially because every firm has unique requirements. Having said that, when utilized correctly and regularly, it can be a very effective tool. I would suggest this platform if you have trouble staying on top of chores and projects.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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