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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Tony Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Best in the Range

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud helped us manage our orders and helped us delegate them to the appropriate vendor. Cloe also integrates seamlessly with the ERP solution that we are using internally. In short it gave us control on our client/vendor data in the way we want!

What is your favorite aspect of this product?

Cleo Integration Cloud know how to create a useful solution but most importantly of all they know how to deal with their clients. Cleo have a very good and supportive team who will be able to guide you from the start till the end; and anytime. Cloe also provides a very detailed training course that will allow your team to be able to use the solution from day one.

What do you dislike most about this product?

You need to take training to be able to use this solution and sometimes its hard to understand some errors without getting back to Cloe's support team but other than that it works perfectly.

What recommendations would you give to someone considering this product?

I highly recommend using Cloe Integration Cloud that is a professional solution backed up by a professional team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Narendra M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

It's good integration platform with lot of feature

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

Bigdata integration, B2B integration, Cloud Integration, Managed file transfer, robust reporting, secure file transfer.

What is your favorite aspect of this product?

Cloud Integration

What do you dislike most about this product?

Message queue

What recommendations would you give to someone considering this product?

Best part of the product is integration use cases.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Acts with Integrity

Jatin G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy Interface to Manage Projects #Integration.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Capability and variety of apps are available to integrate. User-Friendly Interface. Cost-effective. Internal communication modules are good for team communication.

What is your favorite aspect of this product?

The transformation of data from one phase to another. During development multiple SDLC models are available. Parallel development of modules is possible and the integration will be easier at the end. It saves a lot of time and human efforts.

What do you dislike most about this product?

The customer support needs improvement. The customer support response time is higher and resolution requires at least 48 working hours. Small user community.

What recommendations would you give to someone considering this product?

Cleo is new to the market. But I personally recommend using it as it makes software or project development easier and helps in saving time and cost.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

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