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Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
4% Neutral
94% Positive

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Ease of Troubleshooting

86

Multiple Connection Type Support

85

SD-WAN Security

84

Adaptive Traffic

84

Flexible Deployment

84

Load Sharing

84

Application Optimization

83

Quality of Service

82

Resilience

80

Dynamic Routing

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

María José C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Capability helps customers transform their branch

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The Cisco Meraki is a SD-WLAN access router for branch and remote office deployments, in addition to being a router with advanced features, it also has the added redundancy of 4G LTE connectivity. The feature set available allows it to provide advanced IP routing, QoS VPN security and QR p, while supporting legacy interfaces and protocols, it also has an integrated hard disk to run advanced applications and services.

What is your favorite aspect of this product?

It has ruggedized models for industrial environments and vehicle transportation applications. WiFi with the survivability of telephony over IP, Now, LTE connectivity is a differentiator for ESR, which tends to be a strong selling point. It is a key solution, both from a business and technical point of view, for remote locations or branch offices that need advanced functionality. The SD-Wlan is an ideal solution for small, medium and large branch offices, reinforcing the strengths when deploying networks.

What do you dislike most about this product?

Some small locations may require a backup circuit in the event that the main interface collapses.

What recommendations would you give to someone considering this product?

The Cisco Meraki features a server with a dedicated RAM and processor that enables available applications to provide antivirus protection, intrusion detection services, web caching, video proxy and local file storage. This solution will help markets that need a cost-effective gateway to the cloud with performance and high connection quality and security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Good once you know how to use it. Can be tricky.

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

User interface is clean but can be confusing at first.

What is your favorite aspect of this product?

Does it's job when I need it to.

What do you dislike most about this product?

Sometimes I will search for a device and I can't find it even when I know what name it's under.

What recommendations would you give to someone considering this product?

Dive right into it. Can be confusing at first but once you know the layout it's very easy.

Pros

  • Includes Product Enhancements
  • Inspires Innovation
  • Caring
  • Fair

Scott P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple to use and works almost hands-free.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

It's completely integrated with all of our network devices and makes network administration easier than ever.

What is your favorite aspect of this product?

Being able to see the status of all of our devices around the organization in one place. Then, the ability to manage all of those devices simply.

What do you dislike most about this product?

It sacrifices some customization and the hands-on work of network administration for the sake of ease-of-use (not a con for a lot of people, however).

What recommendations would you give to someone considering this product?

If you don't have the capacity for an entire network team or even a network admin, the Meraki products and service are the way to go. It runs itself and, when you do need to intervene, it doesn't take a professional network engineer to work on the issue.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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