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Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
4% Neutral
94% Positive

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Ease of Troubleshooting

86

Multiple Connection Type Support

85

SD-WAN Security

84

Adaptive Traffic

84

Flexible Deployment

84

Load Sharing

84

Application Optimization

83

Quality of Service

82

Resilience

80

Dynamic Routing

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Zihni S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

So easy to use.

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Much more modern and easy to implemment

What is your favorite aspect of this product?

It feels like the 21st century

What do you dislike most about this product?

Not all of the advanced features that classical Cisco Products have

What recommendations would you give to someone considering this product?

Make sure the products support your use cases

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Bora D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Meraki has been a great product!!!

Likeliness to Recommend

6 /10

What differentiates Cisco Meraki from other similar products?

Intuitive, Ease of Use administration. Solid Cisco/ Meraki product. However, overpriced for what it is.

What is your favorite aspect of this product?

Administration is slick. GUI is good.

What recommendations would you give to someone considering this product?

Be sure you can afford it long term.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Piotr L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The Power of Cloud Networking

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Meraki's centralized cloud management is all about easy configuration, monitoring, and troubleshooting

What is your favorite aspect of this product?

I effortlessly implemented a guest Wi-Fi network at a satellite office using Meraki, and the straightforward configuration and monitoring made the process seamless.

What do you dislike most about this product?

No major ones.

What recommendations would you give to someone considering this product?

Ensure the organization's internet connectivity is reliable, and take advantage of the platform's features like automatic firmware updates to keep your clients' networks secure and up-to-date

Pros

  • Saves Time
  • Respectful
  • Enables Productivity
  • Inspires Innovation

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