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Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
4% Neutral
94% Positive

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Ease of Troubleshooting

86

Multiple Connection Type Support

85

SD-WAN Security

84

Adaptive Traffic

84

Flexible Deployment

84

Load Sharing

84

Application Optimization

83

Quality of Service

82

Resilience

80

Dynamic Routing

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Muttahir B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Streamlining Network Management

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The most appealing feature of Cisco Meraki, in my opinion, is its easy-to-use cloud-based administration interface. This greatly streamlines network administration tasks. With a single dashboard, we can monitor any Meraki product, including firewalls, switches, and access points. The Dashboard is also really easy to use.

What is your favorite aspect of this product?

I really like how all Meraki products can be managed from their dashboard. And the WAP's were very easy to configure and were all discovered automatically (by a Meraki Gateway)

What do you dislike most about this product?

Meraki makes great products but they're very expensive. Also the documentation and UI for setting up Meraki to use Radius authentication is not as straightforward as the rest of the features in the UI

What recommendations would you give to someone considering this product?

Highly Recommended Product for SD- WAN

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Shashikant P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

reliable product with good support

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

other product required reboot and this product not frequent

What is your favorite aspect of this product?

reliable and ease of support

What do you dislike most about this product?

cost little bit higher then other

What recommendations would you give to someone considering this product?

keep cost as per market other product so thar while taking decision or tendering project we get an edge.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Saves Time

Ankush C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Seamless and reliable network management platform

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

We pick up from Cisco Meraki's capacity to supply tried and true arrange framework and streamline network organization. We are ready to unravel any remote organising issue with Cisco Meraki. The centre areas can too be effectively managed and observed, and ready to connect to a few destinations with ease. It serves as our to begin with line of assurance against assaults and helps in our arrangement to the issue of overseeing a few clients through a single sheet of glass.

What is your favorite aspect of this product?

For a bound together arranged encounter, Meraki interatomic with other Cisco gadgets with ease. It helps us proactively find issues and streamline the arrangement to make strides in proficiency. It's straightforward to exchange hardware straightforwardly to the client and utilize cloud control for zero-touch organizations. With a single dashboard, able to screen any Meraki item, count firewalls, and switches, and get to focus. Since everything is at the same stage, we dispose of stresses concerning RMAs and specialized administrations. Your organize settings are effortlessly and quickly modifiable.

What do you dislike most about this product?

Alternatively, some menu items may be restricted within the window rather than being dispersed throughout it. Due to the cloud-based nature of the upgrade, you will need to exercise patience as it takes several minutes. Data seems out of date due to dashboard delays.

What recommendations would you give to someone considering this product?

Inconceivably user-friendly and basic to arrange, permitting for speedy arrangement alterations. Meraki's user-friendly interface encourages organised setup and administration indeed for non-technical clients. Cisco Meraki could be a truly accommodating arrangement that makes a difference with labour decrease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

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