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Cisco Systems

Cisco Meraki

Composite Score

8.4 /10

CX Score

8.7 /10

72 Reviews Write a Review

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details

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We're here to help you with understanding our reports and the data inside to help you make decisions.

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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

2023 Emotional Footprint Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative

4% Neutral

94% Positive

Pros

Unique Features
Saves Time
Security Protects
Performance Enhancing

Feature Ratings

Average 83

Simple Administration

Ease of Troubleshooting

Multiple Connection Type Support

SD-WAN Security

Adaptive Traffic

Flexible Deployment

Load Sharing

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Average 84

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of Data Integration

Also Featured in...

Unified Endpoint Management

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View Cisco Meraki in this category (opens in a new tab)

Enterprise Mobile Management

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View Cisco Meraki in this category (opens in a new tab)

Cisco Meraki Reviews

Abhishek M.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Fabulous user interface.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

User friendly interface and clear instructions.

What is your favorite aspect of this product?

Access Points view.

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

Ultimate tool for Switches and Access Points.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samuel G.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Easy to use, fits the budget as well

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

Functionality is key, this product is always improving.

What is your favorite aspect of this product?

The interface is well designed and properly thought out.

What do you dislike most about this product?

No dislikes regarding the product at this time.

What recommendations would you give to someone considering this product?

Excellent product once this product is the right fit for your organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Great Product with single point of administration

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Enables Productivity
Continually Improving Product
Reliable

How We Deliver

Cisco Meraki

What is Cisco Meraki?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Cisco Meraki Ratings

85 Likeliness to Recommend

95 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Cisco Meraki?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Quality of Service Traffic prioritization and optimization for specific network services​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Unified Endpoint Management

Enterprise Mobile Management

Cisco Meraki Reviews

Abhishek M.

Fabulous user interface.

Likeliness to Recommend

Pros

Samuel G.

Easy to use, fits the budget as well

Likeliness to Recommend

Pros

Great Product with single point of administration

Likeliness to Recommend

Pros

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Title

1
Since last award

2
Since last award

Feature Ratings

Simple Administration

Ease of Troubleshooting

Multiple Connection Type Support

SD-WAN Security

Adaptive Traffic

Flexible Deployment

Load Sharing

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of Data Integration