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Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
4% Neutral
94% Positive

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Ease of Troubleshooting

86

Multiple Connection Type Support

85

SD-WAN Security

84

Adaptive Traffic

84

Flexible Deployment

84

Load Sharing

84

Application Optimization

83

Quality of Service

82

Resilience

80

Dynamic Routing

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Avinash G.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic Cloud-Managed Solution

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki is a complete Cloud-Managed Solution. It's very easy to implement with Zero-Touch and it provides user-friendly dashboards. It provides all the networking features in one single glass pane. No separate Monitoring solution is required. It can be managed from anywhere in the world via Cloud Dashboards.

What is your favorite aspect of this product?

Cloud-managed Solution

What do you dislike most about this product?

Very less popular in the market.

What recommendations would you give to someone considering this product?

Look for a user-friendly networking solution.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Cons

  • Less Effective Service

Nikhil P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Unique features

What is your favorite aspect of this product?

All the features

What do you dislike most about this product?

Nothing can be mentioned

What recommendations would you give to someone considering this product?

Easy to use and has many unique features

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Transparent
  • Appreciates Incumbent Status

Karan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"It's simple to set up your network."

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Everything is really simple to use; all settings are configured using a Web UI. The interface eliminates all of the complexity seen with other suppliers while still allowing you to complete the same use cases.

What is your favorite aspect of this product?

There are several aspects of Meraki products that I appreciate. The bandwidth throttling and user-friendly interfaces are excellent. Meraki enables you to improve your network while focusing on removing needless complexity. You may rapidly learn how to build a strong platform that practically maintains itself.

What do you dislike most about this product?

The complicated architecture of the system is what I detest the most; it makes accessing the programme quite tough. Another thing I didn't like about the software was the colour palette, which made it impossible to concentrate on anything. I discovered that it was preferable to stick to the most popular features rather than experimenting with additional functions.

What recommendations would you give to someone considering this product?

Be patient when upgrading configuration; it may appear that the update did not function, but it only took a little longer.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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