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Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
4% Neutral
94% Positive

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Ease of Troubleshooting

86

Multiple Connection Type Support

85

SD-WAN Security

84

Adaptive Traffic

84

Flexible Deployment

84

Load Sharing

84

Application Optimization

83

Quality of Service

82

Resilience

80

Dynamic Routing

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The Easy Way to Manage Your Network!

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

What makes Cisco Meraki SD-WAN different from others is its super simple dashboard. It feels like a friend helping me manage complex networks with ease.

What is your favorite aspect of this product?

Cisco Meraki SD-WAN is a powerful solution for managing and optimizing wide area networks (WANs). Built with simplicity and security in mind, this cloud based tool allows businesses to monitor, secure, and control their network from one dashboard plus with features like automatic tunnels and health visibility, Cisco Meraki SD-WAN stands out as an effective option for streamlined network management.

What do you dislike most about this product?

One thing I’m not too happy about is the limited customization.. There are not enough ways to adjust features exactly how I want.

What recommendations would you give to someone considering this product?

I would say it is perfect for those who want an easy to use and secure network tool.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

José Antonio P.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to manage your IT network

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

The fact that the management is via the cloud is the main differentiator with other products, the easy of implementation and troubleshooting, tha multiple options of reporting that the solution has incorporated.

What is your favorite aspect of this product?

The availability to connect a device and have the configuration alredy loaded to have a way of plug and play technologie, is fantastic

What do you dislike most about this product?

Nothing to dislike about meraki products, recently I have to move some licences from a old dashboard to a new one and the support providec was fantastic.

What recommendations would you give to someone considering this product?

The best decition you can make is to have your devices managed via the meraki cloud, it gives you more access anywhere to check the status of your network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

One of best cloud based IT infrastructure platform

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

it is cloud based Inftrastrcute and Easy to manage from anywhere in the world. Graphical user interface is Awesome. it has Advanced routing and layer 3, layer 7 security capabilities. easy to configure with GUI.

What is your favorite aspect of this product?

Graphical user interface, we don't have to learn commands to manage. Load balancing across the nearby devices.

What do you dislike most about this product?

The license cost is way higher than device which is I dislike

What recommendations would you give to someone considering this product?

Asses your organisation needs , have a clear picture on Budget. if your company needs global management then I recommend Cisco meraki

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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