What is Certinia Professional Services Cloud?
Manage your resources, projects, and financials in the same application as your customer interactions with Professional Services Cloud from Certinia.
Company Details
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Get AssistanceCertinia Professional Services Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Certinia Professional Services Cloud?
Pros
- Reliable
- Respectful
- Security Protects
- Performance Enhancing
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Reporting
Time Management
Auditability
Security
Resource Management
Project Management
Business Process Analysis (BPA)
Expense Detail Tracking
Process Automation
Team Collaboration
Billing
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Breadth of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Certinia Professional Services Cloud Reviews
James B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great product, with hugely powerful access to data
Likeliness to Recommend
What differentiates Certinia Professional Services Cloud from other similar products?
The ability to drill down into lots of different data sets. Also the ability track our sales data from opportunity right through to delivery and billing.
What is your favorite aspect of this product?
The growth and flexibility
What do you dislike most about this product?
The user experience
What recommendations would you give to someone considering this product?
Consider the importance of data value and visibility as the tool is highly powerful for that purpose.
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Effective Service
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Perfect and Complete Application for Projects
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
Constantly Improving end-to-end PSA Solution
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Transparent
