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Calendly

Calendly

Composite Score
9.1 /10
CX Score
9.2 /10
Category
Calendly
9.1 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Saves Time
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Scheduling Link Creation

91

Real-Time Calendar View

91

Calendar Integration

90

Availability Preferences

88

Automated Notifications

88

Customizable Branding

85

Mobile

85

3rd Party Integration

84

Analytics and Reporting

84

Payment Processing

82

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Customization

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Calendly Reviews

Briggs J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Our go to scheduling platform.

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly is your go-to resource for setting up meetings effectively and professionally, doing away with the hassle of back-and-forth email messages so you can resume your work. With strong collaboration functionality, strong administration controls, and enterprise-grade safety and compliance, Calendly now provides more features for teams. It reduces no-shows and cancellations to maintain momentum.

What is your favorite aspect of this product?

Did I point out that scheduling calls with several team members is simple? I may add other inner team members to a data item in Calendly, and Calendly will only share times when we are all accessible. I can't tell you how many times I've spent hours in Outlook comparing four calendars only to hear from my customer that none of the dates are suitable for them.

What do you dislike most about this product?

If you're not too tech aware, I'd say it might be a little difficult to get going. It can occasionally be a little overwhelming to make sure that all the settings are as they should be due to the numerous options and customization possibilities. Sometimes, customer service responses can be a little slow.

What recommendations would you give to someone considering this product?

It's like having your own assistant with Calendly. The ability to share open timeslots while displaying my local time zone is quite beneficial whether I'm travelling or at gatherings, which is another reason I love it so much. I can quickly plan calls and meetings with a range of contacts thanks to Calendly. I like that attendees can choose the meeting modality as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tia A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic features and customizability!

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

The ability to check multiple calendars and to set up deviations from your regular availability in advance. There are so many options to control everything and that isn’t something that most offer

What is your favorite aspect of this product?

I absolutely love how granular the options for the appointments are!

What do you dislike most about this product?

I don’t really have a complaint to put here… perhaps there could be a way to customize the link and which appointment types show up on which links.

What recommendations would you give to someone considering this product?

I recommend the largest plan because there are just so many options and customizations available that a best in industry quality!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Quazi Motahar H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Calendly: Ultimate tool for organizing appointment

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Easy to use and integrate software like Microsoft, Google, and Zoom. Saves time to schedule appointments on the calendar for interviews, team meetings, client meetings, and much more. It helps to schedule or reschedule meetings, and conferences based on the best time for both the host and attendees. Provide sharp alerts and reminders before the scheduled meeting or appointments.

What is your favorite aspect of this product?

A time-saving tool with easier integration with third-party software products. Creating events and appointments with team members, and clients based on the preference and availability of both parties. Send auto reminders before the events and after confirming the meetings. Scheduling important calls, meetings, events can be done with ease.

What do you dislike most about this product?

A little bit costly in terms of adding extra user subscriptions and the customer team needs to be faster in response to the customers.

What recommendations would you give to someone considering this product?

Very effective tool for scheduling and organizing events like calls, meetings, interviews, and conferences for daily office use. It saves time and the hassles of creating and making schedules over the calendar. It shows the availability to schedule any events based on both parties like host and attendees. Significantly improves the productivity and efficiency of office time.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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