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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

James H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

I highly recommend Asana.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Around two years ago, we began utilizing this software internally. For the most part, Asana has met or exceeded our expectations. Our work is made easier, and we can keep better track of everything, using this system. Use is intuitive, and any problems we've had have been swiftly resolved by attentive support staff.

What is your favorite aspect of this product?

The intuitive design of Slack is one of my favorite features. Slack's real-time messaging is another feature I find useful. Maintaining constant, efficient contact with my team is a huge time saver. Because to Slack's wide range of third-party app connectors, we are able to effortlessly stay in touch and organized. Its search and organization features make it easy to locate the specific information and files I require. Moreover, Slack's UI is very customizable, so I may adjust it to better fit my needs and tastes. These are just some of the numerous reasons why I enjoy using Slack.

What do you dislike most about this product?

One useful improvement would be the option to assign many people to a single task. It would be very helpful to get a complete view of the work landscape across all companies. From a user interface and user experience perspective, it's overly complicated. It was difficult to grasp at first. Management of tasks software should be intuitive. and not have to consult a handbook only to figure out the fundamentals of creating a board.

What recommendations would you give to someone considering this product?

It's perfect for our non-program profit's and project management needs since our employees can work together on the programs and track who's doing what and how far along they are without having to create a new task list from scratch. As an annual activity, tracking our donations and corporate sponsorship plan is immensely aided by having access to this data from year to year.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristobal T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Asana is the best option.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is the best option to solve the administration of a work team, there are many integration options that allow this software to be a power to manage each of the work projects of my work group, the large storage space of this program allows us to have a backup for each of the files that are created or shared in my work, the advantage of this is to have an almost immediate response for any type of scenario that arises, that is, with the support of Asana de It has the power to visualize every minute detail in the steps that each company employee takes. Having this program at hand is the same as having total control of my corporate department

What is your favorite aspect of this product?

This program was designed for area managers whose mission is to carry out the administrative projects of a company in the best way or simply keep track of all work personnel, this tool is the educated one to build a new nuance and work infrastructure from the start. In order to have a more capable and faster work team in their work areas, Asana is incredible for strengthening our skills on the web and of course improving the workflow, with the help of this program and how it implements each of our files. We have been expecting the growth of clients as well as commercial processes in the company.

What do you dislike most about this product?

In general, and at the functional level of the program, we are quite happy and comfortable working with it, but the only inconvenience we have had has been with the people in charge of the technical service, unfortunately this staff has not satisfied us at all, the responses to each of our questions and they take a long time to arrive and they really are not very helpful, it is a shame that these people tarnish the good reputation that Asana has.

What recommendations would you give to someone considering this product?

Asana is one of the most powerful programs for the administration of any company, our competitions also use this program and that speaks of how effective it is to use this program to improve the infrastructure of a company that wants to have a united work team, all and each of the tools of this program will be executed to improve the workflow and simplify the load of activities, it is for this reason and much more that it is the first option that I recommend in this area.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Asana Is a Fantastic Task Management Program

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

We've been able to better organize and manage the work of our teams with the aid of the Asana application, which allows team leaders to keep tabs on their teams' progress and make adjustments as needed. Several issues have been resolved as a result of its implementation, the most crucial of which are the coordination of team members' schedules, the monitoring of ongoing projects, and the archiving of completed ones.

What is your favorite aspect of this product?

The components of a project may be organized in a variety of ways, as you can create your own project boards or utilize pre-made templates to get started quickly. Additional capabilities, such as the ability to link with Outlook and a drag-and-drop interface that makes it simple to assign priorities and assign tasks to team members, are welcome additions.

What do you dislike most about this product?

There has to be more explanation of the Asana levels, in my opinion. For instance, if you sign up for a free account and then upgrade to a premium one, you won't be able to view the extra features that the paid account has until you upgrade. An ugly csv is the result of exporting a project. To make matters more complicated, open records requests sometimes necessitate maintaining an archived project folder.

What recommendations would you give to someone considering this product?

Asana's finest feature, in my opinion, is that it can be used across the board in all of our departments without any hiccups. As we are a distributed team, it is simple to check in on the status of a certain project at any time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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