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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Justin W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Best project management tool!

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

As an Asana user, I appreciate the simplicity of task tracking and management and its easy-to-use user interface. Communication and organization are simplified with collaboration features. I also love the customization tools that allow us to tailor Asana to our specific needs. Another great advantage is the integration of different products and services. Asana in general has been a great asset to our team, helping to increase our productivity and efficiency.

What is your favorite aspect of this product?

Since I’ve been using Asana for a while, I can tell with certainty that it has significantly improved my productivity and general workflow. The simple, user-friendly layout of Asana is one of my favorite features. Even for individuals who are not tech knowledgeable, it is simple to use and comprehend. I can easily discover and use all of the features and functions, and because the platform is so extensively customizable, I can make it fit my own needs and tastes.

What do you dislike most about this product?

Even though Asana has a lot of customization options, the platform still has some restrictions. Some users might discover that Asana lacks some functionality or that they require more sophisticated customization choices. This may be a disadvantage for companies with particularly precise requirements.

What recommendations would you give to someone considering this product?

Its ability to effectively handle tasks and projects in a group context is something I admire. It is the greatest solution for people and organizations trying to optimize their workflow because of its adaptable options and user-friendly design. Additionally, it is accessible and practical for customers who are on the go thanks to its integrations with various products and its mobile app.

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Continually Improving Product

Ali A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Powerful project and task management tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana distinguishes itself from competing task management solutions with its user-friendly interface, flexibility, and robust collaboration and workflow automation features. Asana also prioritises productivity by allowing you to prioritise tasks, set due dates, and track your progress. Finally, Asana's connection with third-party applications enables teams to centralise their work while simply switching between apps.

What is your favorite aspect of this product?

Asana's extensive feature set, which includes task management, communication, and workflow automation, makes it a popular choice for teams and individuals seeking to streamline their work processes. Users can adjust Asana to their individual needs and workflows thanks to its flexibility and customisation possibilities.

What do you dislike most about this product?

The pricing structure raises certain issues, as more complex capabilities are only available on higher-tier contracts. It is also difficult to learn when utilising the tool for the first time, so requires a learning curve.

What recommendations would you give to someone considering this product?

If you're thinking of utilising Asana, it's a good idea to use resources and configure the application to match your individual goals and workflows. Effective collaboration is required to fully utilise Asana's collaboration features. When choosing a plan that meets the needs and budget of the team, it's also vital to analyse the price structure.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Caring

Kaniaru K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

work flow builder and app integration with Asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Workflow Builder Create automated processes to coordinate your teams Timeline Build a beautiful Gantt chart in minutes Boards See and track your work on Kanban boards Calendar View your team's work on one shared calendar App Integrations See how Asana brings apps together to support your team

What is your favorite aspect of this product?

Sync tasks across projects Keep the same task in multiple projects to see work in different contexts without duplicating efforts.

What do you dislike most about this product?

copy and paste functionality feature is missing in phone app though the software is so cool

What recommendations would you give to someone considering this product?

Asana lets you use several project views, including a chart, calendar. It also lets you break down projects into units that make sense for your team―whether that's tasks, subtasks, or even sub-subtasks.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Altruistic

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