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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Elizabeth O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Asana shines in most aspects.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

When it comes to project management tools, Asana offers robust collaboration features . It provides us with an all-in-one solution that sets it apart from similar project management tools. This puts Asana in the position, as the single source of truth for project collaboration in my company. Unlike other tools that I used in the past, Asana encompasses a wide range of collaboration features, including file sharing for PDFs, JPGs, Google Docs, and more. This comprehensive approach eliminates the need for multiple software applications, streamlining the workflow and reducing complexity for users.

What is your favorite aspect of this product?

Asana offers me the flexibility to customize my dashboard to suit my team's specific needs. If I prefer a more minimalist approach or want to display more information on my screen, I can temporarily hide the navigational features. This customization option empowers me to create a workspace that aligns perfectly with my project workflow, enhancing both my comfort and the productivity of my team.

What do you dislike most about this product?

Asana's user interface is primarily designed for larger screens, which does make it challenging to use on mobile devices through its app. Additionally, there is currently no feature available to set the calendar view as the default option for project management activities on the Asana mobile application.

What recommendations would you give to someone considering this product?

Asana's ability to showcase progress in one dashboard revolutionalizes project management for us. It simplifies the tracking process and empowers managers in my company to have a bird's eye view of project's status, making it an indispensable tool for our overall productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Zainab M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Robust project management approach.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana's versatility sets it apart from every other project management software, I have trialled. As a tool, we have successfully customized Asana to work with multiple project methodologies and project management approach without experiencing a drop in the quality of what we can achieve.

What is your favorite aspect of this product?

The ability to extend the default functionalities of the Asana platform by integrating it with other important third party software I use regularly at work, is my favourite part of the Asana experience for me. An example of the benefit derived from integrating Asana with other tools I use, is when I integrate Asana with Slack. As a result of this integration, I get immediate notification on my Slack app whenever a team task or project is updated on Asana.

What do you dislike most about this product?

I struggle to do much with the Asana mobile application. This is mainly because of the feature disparity between Asana mobile and the Asana app on computer web browser. There is also the tendency of Asana to send way too many notification emails to a user's inbox. At least, that has been my experience.

What recommendations would you give to someone considering this product?

Asana's robust user interface makes it a choice to consider, for teams looking at a project management software that can be easily adopted, without complex training or onboarding processes.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Dylan C.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to adopt

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

It's very easy for users to understand exactly the flow of the product

What is your favorite aspect of this product?

The project boards make it easy to visualize tasks and milestones

What do you dislike most about this product?

I think there could be some better features like easy note taking, creating tasks/subtasks quickly

What recommendations would you give to someone considering this product?

If you're looking for a product that will get the job done for project management, then asana will work

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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