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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Easy to use and implement company-wide

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paulette P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Asana keeps me on track

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Ease of use and customization

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing. It meets my needs

What recommendations would you give to someone considering this product?

Pay for the team

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered

Juan P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

I love this product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

tuitive Interface: Asana is known for its user-friendly and intuitive interface. It is designed to be easy to use, which makes it accessible to a wide range of users, including those who may not be tech-savvy. Task and Project Management: Asana provides a robust task and project management system, allowing users to create and organize tasks, set due dates, assign responsibilities, and track progress. It's especially effective for managing both individual to-do lists and complex projects with multiple tasks. Timeline View: Asana offers a unique Timeline view that allows users to visualize project schedules and dependencies

What is your favorite aspect of this product?

User-Friendly Interface: Many users appreciate Asana's intuitive and user-friendly interface. It is designed to be accessible and easy to navigate, making it straightforward for individuals and teams to get started and manage tasks and projects. Task and Project Management: Asana's robust task and project management capabilities are often a favorite aspect. Users find it beneficial for organizing, assigning, and tracking tasks and projects, from simple to complex.

What do you dislike most about this product?

Complexity for Simple Tasks: Some users find that Asana, with its array of features, may be overly complex for simple task management. They might prefer a more straightforward tool if their needs are basic. Learning Curve: While Asana is known for its user-friendly interface, some users, especially those who are new to project management software, may find there is still a learning curve when it comes to fully leveraging its capabilities. Pricing: Pricing can be a concern for some users, especially in larger organizations or those with tight budgets. The cost of premium plans and the need for multiple licenses can add up.

What recommendations would you give to someone considering this product?

start with the Basics: If you're new to Asana, begin by using the platform for straightforward task and project management. Familiarize yourself with the core features before delving into more advanced functionalities. Explore Templates: Asana provides a variety of templates for different use cases, from project planning to content creation. These templates can help you get started quickly and efficiently.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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