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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Rituja N.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

valuable tool for managing tasks and projects

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

A key advantage in my opinion is its free version, which offers unlimited tasks, projects, messages, and storage, making it suitable for individuals and small teams. Additionally, Asana also provides a user-friendly interface with various views such as list, board, and calendar, as well as time tracking and integration with third-party services

What is your favorite aspect of this product?

My favorite aspect of Asana is the ability to create custom fields, which, combined with advanced search, offers numerous possibilities for tracking and reporting

What do you dislike most about this product?

The aspect that i dislike about Asana is that the user experience can be overwhelming.

What recommendations would you give to someone considering this product?

I would recommend users to take advantage of Asana's customizable dashboards and activity feed to stay organized and focused on your personal tasks and project and Utilize Asana's focus mode and individual task lists to maintain clarity and concentration on specific tasks and goals.

Pros

  • Continually Improving Product
  • Client's Interest First
  • Transparent
  • Helps Innovate

Sarah C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Run projects smoothly

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Updates happen with no downtime. I can reorder tasks and shift dates with ease whenever priorities change. It has helped me avoid double assignments as various tasks can belong to multiple projects.

What is your favorite aspect of this product?

I can effortlessly attach files to tasks so everyone has the context they need. I love using templates for repetitive projects. For me, it is the best project management platform.

What do you dislike most about this product?

Integrations sometimes need configuration and updates.

What recommendations would you give to someone considering this product?

Must use the archival option for old projects so space stays clean.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Sumit J.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Asana Workflow Automation.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana’s automation can handle routine administrative jobs on its own, reacting to specific triggers to keep projects moving without constant manual oversight.

What is your favorite aspect of this product?

Automatically assigns tasks, sends reminders, and updates statuses, cutting down on repetitive work. Lets teams invest time in meaningful work instead of chasing small details. Frees up focus for high-impact projects, especially within structured processes.

What do you dislike most about this product?

More sophisticated automation options are mostly available with premium plans. The initial setup for complex workflows can be tricky for non-technical users.

What recommendations would you give to someone considering this product?

If your team deals with a lot of repetitive tasks and wants to streamline workflows, Asana’s automation is a smart choice. Process automation consultants, operations managers, QA testers, HR managers, and change management leads.

Pros

  • Reliable
  • Saves Time
  • Fair
  • Client's Interest First

Cons

  • Security Frustrates
  • Less Transparent
  • Leverages Incumbent Status

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