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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

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1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

84

Hierarchical Task Management

84

Document Management

84

Resource Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Charles C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2020

Asana is Powerful, Robust and Intuitive

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

What differentiate Asana from other similar products is that it's well priced considering the breathe of features it has.

What is your favorite aspect of this product?

My favorite aspect of Asana is its ease of use.

What do you dislike most about this product?

There are times when the software acts buggy. Other than that I have no other issues with Asana.

What recommendations would you give to someone considering this product?

Asana is a robust software that works incredibly well. It has lots of features and customization options. The support team is also very responsive and helpful.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Ale M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

My favorite project manager

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

For me Asana is my favorite project manager, the way to organize and distribute my work is very easy. It is a very neat, useful and accurate tool in helping me meet my goals.

What is your favorite aspect of this product?

The Asana system works very well based on the availability of dashboards that include to-do lists. Likewise, each list can have an infinite list of cards that symbolize various pending processes. Tasks can be dragged between lists, providing great flexibility for working and structuring the pace of progress. For example, one list can symbolize ideas in their initial phase and another represent the moment in which they have jumped into the next phase.

What do you dislike most about this product?

Everything fascinates me, EVERYTHING.

What recommendations would you give to someone considering this product?

ASANA is incredibly amazing to recommend, as it is not only just a work organizer or a project manager, but it is also an excellent housework organizer. With this application you can have a weekly task log of pending activities that you have to do and those that you have already completed.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Real-time updates

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

This is practical because it allows you to keep communication in one place instead. It has a clean and stable customizable interface, the simple creation of tasks is great. It has integration with many applications that will make management more useful: you can use it together with Google Drive, Gmail, Google Calendar, etc. It has a Power On Calendar that allows you to view cards with expiration dates on a calendar.

What is your favorite aspect of this product?

Its simplicity is incredible. This is important because each tool you present to your team requires people to spend time mastering it. Simplicity reduces the amount of time required to train new team members. It can be used to manage just about any project you can think of. Asana has a Kanban-based Boards feature that allows you to visualize your work with a visual progression.

What do you dislike most about this product?

Only available in English version

What recommendations would you give to someone considering this product?

This is an additional way to view progress. Helps you keep up with deadlines. You can easily adjust the timeline and see how the change affects the entire project. By the way, you can draw task dependencies on the timeline, which makes it much easier to keep track of everything that happens in a complex project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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