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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent software but with a weak mobile version

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

I like how fast it is to assign tasks with Asana, I can perform any action quickly with the commands of the computer and thus I speed up the process, I also like that I can quickly search for any project that I have already done before. Asana is truly one of the best software for assigning tasks to team members and ensuring results are met.

What do you dislike most about this product?

I do not like the mobile version, it is very scarce in resources and more cumbersome to handle, the same results are not obtained as when working from the computer.

What recommendations would you give to someone considering this product?

If you're having trouble getting your colleagues to keep up with tasks and project assignments, Asana is the best software, it's very easy to use and manage, there's no backlog, and everyone collaborates to finish the project quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gina S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Everyone with assigned tasks with Asana

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is perfect for large or small workgroups, it is much better than others for its simplicity of use, there is no need to resort to complicated workouts, and we can easily work remotely with our phones.

What is your favorite aspect of this product?

I like that we can keep track of all the projects as a work team, we are all in charge of different tools to finish the project together, it also has a dynamic and simple platform to communicate with the members of the ongoing project. The reports are accurate and the project results are consistent with the efforts of the task force.

What do you dislike most about this product?

I don't like the mobile version very much, it is a bit uncomfortable and less agile than working from the computer.

What recommendations would you give to someone considering this product?

Although with Asana we have the possibility of working from our phones, it is not necessarily the most recommended, it is preferable to work from our laptops, since from the mobile version the resources and results are not as wonderful as on the computer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Effective monitoring of all work.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has many integrations, a very interesting one is the one they have with time control tools. For example, with Toggl, since this tool allows you to control the time you spend on a task. With this integration, we can use Asana to keep that record.

What is your favorite aspect of this product?

Of course I like it, asana helps me to control, plan and carry out all the projects that I propose. I can create and share files and documents with the rest of the team with tools like Dropbox or Google Drive.

What do you dislike most about this product?

The only thing I can say is, start using Asana with your team and make it more effective for everyone.

What recommendations would you give to someone considering this product?

Asana allows you to have all the projects of the company in an organized way. I can organize each project by priority and if you use the labels you also have facilities to have all the information at hand and organized.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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