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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Danilo M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Colaborate with Tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana enables utility through 1. Simplification of communication between work teams. 2. Facilitates workflow and identification of one task while waiting for another to be completed. 3. Collaborate with the maintenance of activities.

What is your favorite aspect of this product?

I like Asana, it is useful and versatile for: 1. Cloud-based project management. 2. Organization of the work team 3. Assign responsibilities and create subprojects 4. Allows a virtual work environment to collaborate 5. To assign certain activities and set a deadline for it.

What do you dislike most about this product?

Asana offers accurate and reliable work options for: 1. Use Gantt chart to organize a project and visualize its associated activities. 2. Provide spaces to add or assign resources.

What recommendations would you give to someone considering this product?

I recommend Asana for the following reasons 1. To manage, collaborate, and track tasks in a project. 2. Allow the project timeline to be established in advance to anticipate situations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Excellent feature and awesome UI

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michael S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use & effective, overpriced for Premium

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Ease of use, excellent task management features, easy integration with email and other products, broad industry use, good notifications. We use Asana with agile project management and it is a good fit for managing sprints.

What is your favorite aspect of this product?

Simple task management and sharing. I can set up a project/sprint and assign tasks very quickly.

What do you dislike most about this product?

Pricing structure does not scale. As we add users, there is no discount, and it forces us to use other products for some people at our company. We have to ration our licenses. Sales experience is terrible - it took three weeks to add licenses so that people who needed access could get it. It is functionally an outstanding product, but the sales and support just are not there.

What recommendations would you give to someone considering this product?

It's going to work really well for task management or sprint-based projects. You should be careful, however, to fully explore the long term costs as the number of people who need access grows. It is not the right tool for project portfolio management, it is more for the tactical management of individual projects.

Pros

  • Enables Productivity
  • Reliable
  • Transparent
  • Includes Product Enhancements

Cons

  • Vendor Friendly Policies
  • Less Generous
  • Less Efficient Service

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