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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Time & Expense Tracking

83

Reporting

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Makes collaboration and project management easier

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana assists us in staying on track with tasks. It also allows us to keep track of each other's work and identify possible trouble areas that might cause a project to be delayed. We are a tiny crew, yet we work well together. We have several communication channels, but Asana serves as our central repository for all tasks and demands, past, present, and future. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively.

What is your favorite aspect of this product?

Asana simplifies project management, it assists our teams in breaking down large endeavors into smaller, manageable pieces, all while assisting us in managing our time and staying on schedule. Asana is constantly adding new integrations and customer support tools. It's simple to add individuals and manage projects, and we're constantly unpacking all of the choices in Asana. It's a powerful and comprehensive tool that can benefit teams of all sizes.

What do you dislike most about this product?

Asana is excellent for our project management needs, however it is not totally straightforward in other areas. The linkages are not entirely straightforward, especially when a third-party resource like Zapier is involved. Automation is improving, but it is still not where we would like it to be in terms of project planning and work assignment. I'd really want to see improved Google Mail or Chrome integration because it's currently awkward.

What recommendations would you give to someone considering this product?

It is really beneficial to have a project manager managing all of your Asana boards and ensuring that everyone is set up for success. It outperforms all of the tools we discussed previously. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively. Instead of increasing slowly, I would advocate investing time and attention in setting up Asana from the bottom up, investigating connectors and automations/templates, and starting out on the proper foot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ahsun J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Project Management Simplified

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The flexibility it offers to users; you can build many project management dashboards simultaneously and customize each to your liking. It is extremely easy to use and brings collaboration to the world of project management.

What is your favorite aspect of this product?

The UI design of the software. It's very self-intuitive and easy to grasp. I literally learned how to use the tool in minutes and constantly find new features which make project management more effective. Additionally, I enjoy how the interface allows me to manage multiple project at once while customizing each dashboard.

What do you dislike most about this product?

There is nothing I dislike about the product. I do wish I could access Asana Mobile through 'Face Recognition' or 'Mobile Number Authentication'.

What recommendations would you give to someone considering this product?

Try it once and you will be hooked; especially if you are working in the Project Management world. It makes managing projects so much easier and is so much more effective than building Action Registers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Snowden M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaborative and project tracking in the cloud

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is recognized for being a dependable platform that streamlines workflows and communication. People frequently compliment the user-friendly design and clear interface. Being on the Enterprise tier has also given Asana a fantastic support staff. Asana has been an excellent tool for the company. Because of its ease of use, I can stay in continual contact with projects without worrying about losing little details.

What is your favorite aspect of this product?

The product stands out due to its user interface. It is simple for beginners to learn and master because of the intuitive design and functionality. Project management and administration are made more exciting and lively. While appearing as a minor feature, task multihoming is a visibility powerhouse. The attentive user experience (UX) shows that new features are approached based on tested data and not pushed into production before being thoroughly evaluated.

What do you dislike most about this product?

For the people of the team who are absolutely new to project management software, the learning curve is rather steep. Recently, a few new people joined, and Asana was completely alien to them because they were used to dealing with spreadsheets and PDFs. Onboarding was challenging. When it comes to having their finger on the users' pulse and what they're looking for next, Asana is a mind reader.

What recommendations would you give to someone considering this product?

We adore Asana's versatility and effective automation. The support and marketing team we've been dealing with is also a great group of folks. They value our suggestions and continually work to improve the tool—mobility, usability, and how pleasant it looks. We enjoy how the technology is simple, makes work assignments quick and easy, and enables simple team administration through project oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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