Asana Customer Reviews 2024

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Asana

Composite Score

9.0 /10

CX Score

9.2 /10

841 Reviews Write a Review

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

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Product Management

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Task Management

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Objectives and Key Results

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Asana Reviews

Gathendu W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Better Productivity With SAINT Security

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is an all round software. Besides being good in project and task management, it also offers great conversations features and enhances collaboration

What is your favorite aspect of this product?

With Asana, it's easy to boost productivity as it makes it easy to create, allocate, track and manage tasks and projects. The software is easy to use and offers a trial version that is fully equipped The software is affordable

What do you dislike most about this product?

Asana offers nothing but the best. No complaints.

What recommendations would you give to someone considering this product?

For project management, task management and portfolio management, there is no better tool than Asana. It's affordable, easy to use and scalable

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Jason F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Connect Your Team With Asana

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Easy to use and very responsive.

What is your favorite aspect of this product?

Asana is a strong venture the management tool. Asana permits us to have a focal spot online to add client projects, promoting projects, and in-house ventures and monitor them. It assists with taking care of continuous and venture based work without any problem. It characterizes each work stage, which makes it more straightforward to examine the regions where things are stuck.

What do you dislike most about this product?

Everything has been fantastic, there has not been a second where asana has impacted me or postponed me so there isn't anything negative to remark.

What recommendations would you give to someone considering this product?

Asana is extremely simple to utilize, quick, dependable, and strong. We can undoubtedly deal with our client project by Asana. This stage has tackled different correspondence issues, and deferrals in the undertakings.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andre B.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Great for simple project or task management

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

Projects can be hierarchically structured, providing selective access for relevant people only. Its easy to understand and to use.

What is your favorite aspect of this product?

It doesnt require a lot of training or tutorials to use it. The cost per user is ok. We have tested Asana for more than 6 Month. In the beginning with the free version, later with the business version. The support was great and during the first months we where given the opportunity to test premium for free.

What do you dislike most about this product?

When it comes to manage more complex projects or use it to digitalize business processes it lacks functionality. At some point our projects got to complex for Asana

What recommendations would you give to someone considering this product?

If you have simple projects or ToDo lists its great and you don't have to spend a lot on training. Its great for working with external guests.

Pros

Client Friendly Policies
Fair
Generous Negotitation
Transparent

How We Deliver

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Gathendu W.

Better Productivity With SAINT Security

Likeliness to Recommend

Pros

Jason F.

Connect Your Team With Asana

Likeliness to Recommend

Pros

Andre B.

Great for simple project or task management

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support