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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Gail N.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Seamless management software.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana assists our teams in planning their work, from routine chores to long-term projects. Our teams have become more self-assured, work more quickly, and efficiently regardless of where they are thanks to Asana. Asana keeps releasing innovative features to broaden its product and fixes problems as they arise.

What is your favorite aspect of this product?

Project tracking has been more clear and prominent thanks to Asana. I've been capable of automating some of my work using rules, status updates, and process flows, which has given me time back and allowed me to concentrate on other objectives. Asana's personalized to-do list is my initial step in regularly organizing my activities and operations, and it also plays an important role in my pipeline when it comes to overseeing team and client activity.

What do you dislike most about this product?

Asana's drawback is that it strives to appease everyone by implementing new functions that may have been suggested in forums while never providing alternatives for individuals who would prefer to forego using those capabilities. It can take a while and be challenging to get everyone on board with the system, and without everyone's support, it won't succeed.

What recommendations would you give to someone considering this product?

Making sure all departments are informed about the requirements for each project is a problem that Asana is assisting us with, testing comes after development, followed by marketing. It enables us to automate repetitive tasks, consolidate everything into one singular source of truth, and quickly track and view data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great for planning and scheduling projects.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yolanda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect for integrated project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Our project management issues were resolved. We now have a good high-level perspective of progress because we have all of our team action items in one location. Things have fallen through the gaps significantly, and we have recognized how isolated our knowledge had previously been. Asana has considerably increased team project cooperation.

What is your favorite aspect of this product?

Asana is very user-friendly, which helped our employees rapidly integrate it into their routine. External integrations, particularly the Gmail extension, aid us in avoiding duplication of effort caused by duplicating tasks/action items. Our team has been able to deconstruct siloed information and obtain a more comprehensive view of development overall thanks to the organization of projects by functional area. Any alterations or additions to a project, task, or subtask are meticulously documented by Asana, including but not limited to title changes, due date changes, priority level changes, etc.

What do you dislike most about this product?

Their reporting dashboards may be difficult to browse at times - we've attempted to put up a team dashboard to assist us execute our duties in weekly meetings, but haven't found a layout that works for us yet. Some of the access is not apparent, and you must remember to add teammates to individual projects. Automations are beneficial, but only at the most expensive levels.

What recommendations would you give to someone considering this product?

Asana has a lot to offer and can accomplish for your company. Asana is fantastic for keeping things organized and your team responsible if you have several tasks or client obligations. Asana could be too much for you if all you need is a straightforward to-do list software. Asana is superior than comparable competition because of the connectors, and if you're prepared to invest the money, the various automations can really get things up and running fast and effectively.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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