This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Service Desk Integration

90

Load Balancing

88

Networking

88

Workload Migration

88

Automated Deployment

88

Cloud Integration

88

Capacity Management

87

Multiple Region Support

87

Encryption and Decryption Support

87

Systems Performance Management

87

Cloud Backup

87

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

84

Vendor Support

84

Availability and Quality of Training

83

Amazon EC2 Reviews

Vishal R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Best in Class IaaS with endless options

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

AWS EC2 is one of the best Infrastructure as a service(IaaS) available in the market. It comes with multiple unique features. Personally, I have been using AWS EC2 along with multiple AWS services from a very long time to host my websites.

What is your favorite aspect of this product?

AWS EC2 provides multiple features with extreme Availability, Reliability, Scaleability which is best in the market.

What do you dislike most about this product?

The amount of features they are providing are enormous which cause confusion some times on the Amazon web console. Also, if you forget to turn off the services you might get high charges later.

What recommendations would you give to someone considering this product?

If you are small or large business and wants to scale gradually over time the time then you can go for it. It also provides more flexibility and full control over the infrastructure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Divyanshi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Works very well for everyday cloud workloads.

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

What differentiates Amazon EC2 is the flexibility and scale. You can choose from many instance types. You can start small, and grow anytime without changing platforms and It also integrates very smoothly with other AWS services, so building full setups is easier.

What is your favorite aspect of this product?

Changing the size of the servers is super easy and we can scale them as per our needs which saves a lot of time and makes testing and deployments easier.

What do you dislike most about this product?

The pricing can get very confusing and without close monitoring, the costs can grow faster than expected.

What recommendations would you give to someone considering this product?

Start small and understand the pricing, and use monitoring from day one. EC2 is powerful but it’s easy to over provision if you are not careful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Security Protects

Cons

  • Less Effective Service
  • Wastes Time

Eric S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Flexible compute power backed by the AWS ecosystem

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 offers strong security and control compared to many alternatives. Users can manage access, firewalls, and network rules in detail. This is important for sensitive workloads. While it may feel complex at first, it gives confidence once set up. Many simpler products do not offer this depth.

What is your favorite aspect of this product?

I like reliability and stability of the service. Once an instance is running, it performs consistently with very little downtime. This gives peace of mind for important applications. I do not have to constantly worry about failures. The global infrastructure adds an extra layer of trust. It feels dependable for long term use.

What do you dislike most about this product?

Error messages are not always clear for non technical users. Finding the root cause often requires checking logs and configurations. This can slow down problem resolution. Simpler explanations would help. It would make the platform more user friendly.

What recommendations would you give to someone considering this product?

My advice would be to plan your needs clearly before setting anything up. Choose instance types based on actual workload, not assumptions. Enable basic monitoring and alerts early. Keep security settings tight from day one. Learn how to shut down unused resources. These habits save time and money later.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Amazon EC2 Comparisons