What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Performance Enhancing
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
Templates & Question Library
Mobile Support
Branching and Logic
Role and User Management
Multi-Media Support
APIs and Integration
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Alchemer Reviews
Matt M.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jan 2024
Powerful Survey Software - a competitive advantage
Likeliness to Recommend
What differentiates Alchemer from other similar products?
The ability to ask more sophisticated questions is a game changer for my consulting business.
What is your favorite aspect of this product?
Maxx Diff and Conjoint Analysis
What do you dislike most about this product?
I always seem to have to learn something new.
What recommendations would you give to someone considering this product?
Spend time planning your surveys before you use the software.
Pros
- Unique Features
- Reliable
- Performance Enhancing
- Enables Productivity
Regan C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Highly detailed product, offers complex features
Likeliness to Recommend
What differentiates Alchemer from other similar products?
IT's level of complexity and logic so you can add a lot of complex logic making it a great offering for a client with more complex data needs.
What is your favorite aspect of this product?
Breadth of survey logic features
What do you dislike most about this product?
Could use some more simplified UI designs, so it's not as cumbersome to look through and edit the survey.
What recommendations would you give to someone considering this product?
Definitely worth a try if you do a lot of brand tracking or in need of a continuous self-made survey product that mainly has just wording in the questions.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Performance Enhancing
Alyson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Survey Experience Optimization
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Unlike platforms that offer standard questionnaires, Alchemer focuses on optimizing the survey experience. With advanced logic and branching, users can create surveys that adapt to respondents' answers, providing a more engaging and relevant experience, ultimately improving response rates and data quality.
What is your favorite aspect of this product?
This platform facilitates real-time collaboration among team members, streamlining the survey creation and analysis process. Additionally, Alchemer provides real-time reporting that is enabling users to monitor survey results as they come in, empowering timely decision-making and response adjustments.
What do you dislike most about this product?
The pricing structure of Alchemer, while offering various plans to accommodate different needs, that can be complex. Users may need to carefully assess their survey requirements against the pricing tiers to ensure cost-effectiveness, which could be a potential drawback for some users.
What recommendations would you give to someone considering this product?
While this platform may have a learning curve for advanced features, Alchemer proves to be ideal for users with diverse survey needs. Its versatility, coupled with a focus on survey experience optimization and integrated analysis tools, positions it as a comprehensive solution for those looking to conduct surveys that go beyond basic data collection.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
