What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAlchemer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Alchemer.
89 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Respectful
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
Templates & Question Library
APIs and Integration
Branching and Logic
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Alchemer Reviews
Githatu D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Very Helpful Built In Logic
Likeliness to Recommend
What differentiates Alchemer from other similar products?
You can get anything you think about regarding online survey
What is your favorite aspect of this product?
perfect for internal and external survey Interesting UI and ease of use Multiple templates
What do you dislike most about this product?
Some useful features are hard to find
What recommendations would you give to someone considering this product?
The product has made my work easier, so it can make yours to
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sophie S.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted May 2021
Easy to use, easy to customize!
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Alchemer has a solution for pretty much any type of problem you could have. I've never gone into a situation I was unsure about and come out with something Alchemer couldn't provide.
What is your favorite aspect of this product?
how easy it is to create, distribute, and track results!
What do you dislike most about this product?
It looks a little old on the backend at times. I wish the design was a little cleaner
What recommendations would you give to someone considering this product?
Do it, it is worth the money!
Pros
- Saves Time
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Steffani A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Great reporting and data visualizations
Likeliness to Recommend
What differentiates Alchemer from other similar products?
The platform is really easy to use and I can create projects very quickly. I like the main dashboard that shows my work and other work taking place and it's easy to create templates or stored questions. The ability to create survey logic is also pretty straightforward.
What is your favorite aspect of this product?
I like the simplicity of the report output and being able to switch different displays of data either by count vs. percentage or bar graph vs. pie chart etc. This greatly cuts down on time I must spend putting together analysis for sharing with my team and making decisions on the data.
What do you dislike most about this product?
Sometimes I wish the downloaded PPTs would be slightly better formatted. The open ends for instance often overflow on a slide and I have to cut / paste to clean up the data before sharing.
What recommendations would you give to someone considering this product?
Experiment and try new things. It's a helpful platform and can do a lot so dig in!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing