What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Marketing Management
Telephony and Call Center Management
Mobile
Collaboration
Sales Management
Quote Contract and Proposal
Activity and Workflow Management
Account and Contact Management
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Availability and Quality of Training
Vendor Support
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Agile CRM Reviews
Olga K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2021
I recommend Agile CRM for companies
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM centralizes real-time customer data, making it easily accessible and actionable across all teams. Full phone integration as well as marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web interaction with customer-aware messages, pop-ups, offers, surveys and registration forms.
What is your favorite aspect of this product?
First of all, I would like to state that this software is an software that combines sales, marketing and service automation. As CRM systems advance, it's particularly notable for web analytics, which can help you ditch third-party apps. It also offers helpdesk functionality that goes a long way in keeping all your customer connections under one roof to ensure a consistent experience.
What do you dislike most about this product?
In my opinion the software is quite nice, simple and so smart. Agile CRM has rich analytics and reporting features to monitor business performance. Modern features and integrations, easy implementation, and great support for small and growing businesses at an affordable price. Mobile-ready, fast and easy-to-use cloud-based SaaS service.
What recommendations would you give to someone considering this product?
Agile CRM provides a turnkey, easy-to-use solution to overcome inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Pros
- Reliable
- Unique Features
- Saves Time
- Friendly Negotiation
Cons
- Less Productive
- Vendor Friendly Policies
- Less Transparent
Jonathan P.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2021
Plenty of features at our disposal great to use.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
It's very simple to learn and follow
What is your favorite aspect of this product?
The flow of what things fall into place.
What do you dislike most about this product?
Nothing so far as I am still at the learning stage. It's been a month.
What recommendations would you give to someone considering this product?
Go for it. I am new to Agile CRM and loving the experience so far.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Faisal S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
"Agile CRM the financial tool you need
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
It's customizable, cost-effective for entrepreneurs who want their CRM system to have all the bells and whistles that they need.
What is your favorite aspect of this product?
Easy to use and Great support experience!!
What do you dislike most about this product?
I think the interface could be upgraded.
What recommendations would you give to someone considering this product?
Amazingly affordable CRM
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Less Performance Enhancing
- Less Caring
- Security Frustrates
