What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Collaboration
Mobile
Telephony and Call Center Management
Sales Management
Quote Contract and Proposal
Marketing Management
Activity and Workflow Management
Account and Contact Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
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Agile CRM Reviews
Piyushi G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Comprehensive CRM Solution for Small business
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Its different because it offers an all-in-one solution that integrates sales, marketing, and service functionalities.
What is your favorite aspect of this product?
It have an intuitive and easy-to-navigate interface, making it accessible for users without extensive technical expertise.
What do you dislike most about this product?
Some users have noted that while Agile CRM offers a broad range of features, it may lack certain advanced functionalities found in more robust CRM systems.
What recommendations would you give to someone considering this product?
It is highly recommended for small to medium-sized businesses seeking an affordable and user-friendly CRM solution that integrates sales, marketing, and customer service functionalities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Respectful
Jatin J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2024
Fantastic product!
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
It differentiates itself with an all-in-one platform combining sales, marketing, and automation at an affordable price, tailored for small to medium-sized businesses.
What is your favorite aspect of this product?
seamless integration of sales, marketing, and support functionality in a single, user-friendly platform.
What do you dislike most about this product?
nothing as such
What recommendations would you give to someone considering this product?
Evaluate your business needs to ensure its all-in-one features align with your goals, and take advantage of its free trial to explore its capabilities.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Edagwhare P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Agile CRM is a fantastic collaboration.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
The Flexibility and collaborative capabilities of agile is second to none. it renders excellent customer satisfaction. Summarily these are distinctive features of Agile CRM from other similar products: 1. Cross -functional team collaboration 2. Customer involvement 3. Risk management 4. Flexibility and Adaptability 5. Continuous development.
What is your favorite aspect of this product?
Flexibility of Collaboration and adaptive planning
What do you dislike most about this product?
Limited customization options. In some cases working with Agile CRM can be a little challenging when trying to customize it to fits organisational needs.
What recommendations would you give to someone considering this product?
When it comes to collaboration and customer relationship management, Agile CRM is a powerful and flexible tool to work with. I will recommend this product to organization who are finding it difficult to manage customers relationship.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
