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Adobe Systems

Adobe Document Cloud

Composite Score

8.7 /10

CX Score

9.0 /10

215 Reviews Write a Review

What is Adobe Document Cloud?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details

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Awards & Recognition

Adobe Document Cloud won the following awards in the Document Management category

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Adobe Document Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Document Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Document Cloud?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Acts with Integrity

Feature Ratings

Average 81

Document Sharing

Editor Functions

Document Hosting

Searchability

Security and Access Control

Access Tracking

Indexing and Classification

Publication Workflow

Check Out Check in

Metrics and Reporting

Version Control

Vendor Capability Ratings

Average 80

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Adobe Document Cloud Reviews

Ayyan A.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Trustworthy, Unique Features & Enable Productivity

Likeliness to Recommend

8 /10

What differentiates Adobe Document Cloud from other similar products?

It does have a plethora of advanced feature such as live tracking of files viewing, sharing, protect files in a secure way, cost effective, reliable and easy to use.

What is your favorite aspect of this product?

User interface Adaptability Altruistic Easy Integration Time saving with quick reports sharing

What do you dislike most about this product?

Sync issues Data Security issues Updates and OS compatibility issues

What recommendations would you give to someone considering this product?

Highly recommended due to its features, pricing, reliability, and quick support.

Pros

Reliable
Enables Productivity
Caring
Fair

Muhammad S.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Reasonable Price, Advanced Features, Live Tracking

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

It has numerous uniques features that fulfill our business needs as per the requirements, and it plays a vital role in our business. Especially, the tracking feature gives us live reporting for all of our documents virtually all the time.

What is your favorite aspect of this product?

Pricing is very reasonable Easy integration User-friendly interface Compatibility with all OS

What do you dislike most about this product?

Sync issues Lack of security updates Support team respond late Security issues

What recommendations would you give to someone considering this product?

Highly recommended to all who are looking for a good document cloud at a reasonable price, best for all businesses.

Pros

Trustworthy
Unique Features
Effective Service
Friendly Negotiation

Peter W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Versatile cloud file management

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

Adobe Document Cloud provides a set of tools for handling and managing documents. It has Adobe Acrobat DC that allows you to create, edit and convert PDF files. Facilitates the creation of digital signatures to obtain legally signed documents. It allows us to effectively advance in the digital transformation process of our organization. Offering high levels of security and access from any place and time to boost collaborative work.

What is your favorite aspect of this product?

It is an easy-to-use and quick-access platform. It provides the most optimal options to create, review, approve and track documents, either from the desktop or mobile device. Converting text files or Word document to PDF is very simple. It has the option to create digital signatures, quickly and without complications. Provides ease of creating and filling out forms. It has an effective capacity to digitize documents and store them in an organized way in the cloud.

What do you dislike most about this product?

In the updates we have had problems to synchronize and it has become a cumbersome process. Its cost is somewhat high compared to similar products.

What recommendations would you give to someone considering this product?

Adobe Document Cloud is a very useful tool to create, edit, share PDF files quickly and securely. It also integrates with Microsoft Office applications that allows you to expand its capabilities, I recommend its implementation.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Adobe Document Cloud

What is Adobe Document Cloud?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Adobe Document Cloud Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Document Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Adobe Document Cloud Reviews

Ayyan A.

Trustworthy, Unique Features & Enable Productivity

Likeliness to Recommend

Pros

Muhammad S.

Reasonable Price, Advanced Features, Live Tracking

Likeliness to Recommend

Pros

Peter W.

Versatile cloud file management

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Document Sharing

Editor Functions

Document Hosting

Searchability

Security and Access Control

Access Tracking

Indexing and Classification

Publication Workflow

Check Out Check in

Metrics and Reporting

Version Control

Vendor Capability Ratings

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization