This training deck will help managers understand and resolve conflict constructively and efficiently through active listening and mediation. The Train Managers to Effectively Resolve Conflicts training deck will help managers:
- Understand when conflict is appropriate and useful
- Gain awareness of their typical approach to conflict to discover blind spots and hidden strengths
- Learn the situations in which each conflict approach is appropriate to use
- Identify signs that their team is struggling with conflict and apply conflict resolution skills
Use this training deck to facilitate manager training on conflict resolution.