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Test prototype solutions to coordinate final development and identify potential risks before implementation. Use the Employee Experience Test Session Guide to:

  • List test session participants and customize the test session agenda.
  • Document the project target and observational and verbal feedback.
  • Determine results for each prototype solution.

Use this guide to facilitate prototype test sessions.

Solution Set Steps

  1. Identify priority areas
  2. Empathize with employees to understand their experience
  3. Brainstorm options for moments that matter
  4. Prototype and test potential solutions
    • Employee Experience Test Session Guide
  5. Pilot solution and prepare for implementation

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