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Plan for HR Shared Services Storyboard

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Improve efficiencies and achieve operational goals with the right HR shared services (HRSS) model. This research will help you:

  • Create a vision for HRSS
  • Document current state
  • Develop a framework to support HRSS
  • Prepare to proceed to the next steps

Use this storyboard to plan for and design an HRSS model for the organization.

Tags

customer service, SLA, knowledgebase, case management, HR strategy, customer satisfaction, competencies, strategic role, business partner, centers of excellence, service-level agreement, employee service satisfaction, shared service satisfaction, service level agreement, knowledge base, CSR, HRSS, COE, automation, automate, HR satisfaction, HRSS satisfaction, HR portal, HR knowledgebase, strategic partner, center of excellence, people process technology, self-service portal, staff portal, call center, contact center, HR structure, HR transformation
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