LMS Download: Effectively Resolve Conflicts

Author(s): Dianna Bradley, Terra Aartsen


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Train managers to handle conflict efficiently and productively. The Effectively Resolve Conflicts eLearning module includes:

  • An explanation of conflict types and impact
  • Strategies to manage conflicts
  • Identification of beneficial and harmful conflict
  • Opportunities to reflect on personal conflict style
  • Activities to reinforce learning and apply core principles to navigating team conflicts

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