Introduction to Contingent Work Storyboard

Author(s): Alexandra Zawora, Melissa Alunni

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Contingent work arrangements (e.g. independent contractors, dependent workers, temporary and agency staff, and service providers) have become increasingly prevalent, as they offer mutual benefits for both organizations and individuals. While contingent workers' experiences with organizations mirror that of the employee lifecycle (e.g. attract, recruit, perform, etc.), nuances of contingent work indicate a need for customized HR programs, where appropriate. This research covers:

  • The current state of contingent work and the associated benefits and risks for both organizations and individuals.
  • Types of contingent workers.
  • Implications for HR programs.

Use this guide to explore the types of contingent work arrangements and implications for customizing HR programs for a contingent workforce.

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