HR Shared Services Playbook

Author(s): Evan Hughes, Carissa Palmer, Laura Ribadeneira

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Evaluate readiness for an HR shared services (HRSS) model and develop a detailed plan to select the optimal model for the organization. Use the HR Shared Services Playbook to:

  • Record the HRSS Charter
  • Guide communication
  • Conduct a technology inventory
  • List current operating costs
  • Compare scenario costs
  • Create evaluation scorecards

Use this template to plan for HRSS selection and implementation.

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