The HR Shared Services Workbook supports organizations in designing and preparing for HR shared services. Use the HR Shared Services Workbook to:
- Assess organizational strategy, HR structure, and internal and external data relevant to HRSS
- Define the purpose, goals, and prioritized HR services to include in the HRSS model
- Map activities and processes, evaluate current and new technologies, and determine service tiers
- Assess the end user experience and identify impacts on existing HR programs
- Outline and compare implementation scenarios, including associated cost data
Use this tool to make informed design decisions and evaluate the financial implications of different HRSS models.