Staff want to know why and when change is happening. Before managers become overwhelmed with questions and comments, ensure messaging is clear, concise, and consistent. For large scale changes, determine:
- Who is responsible and accountable for the change.
- Why the change is happening; how it will be implemented.
- Answers to common employee concerns.
- A SWOT analysis to determine communication risk points.
Use this template to organize thoughts and messages before introducing the change.