Frontline Change Management Workbook

Author(s): LynnAnn Brewer, James Kim, Justine Czencz

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Use the Frontline Change Management Workbook to:

  • Assess the organization's current involvement of frontline managers.
  • Establish a standard plan to involve frontline managers in future change initiatives.
  • Evaluate frontline manger change abilities.
  • Establish goals and metrics.
  • Select resources to create a toolkit.
  • Create a toolkit action plan.
  • Develop communications to launch the toolkit.

Use this tool to document key information and decisions.

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