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Understanding how and when to use each of the approaches to conflict is a critical part of developing conflict resolution skills. The Conflict Resolution Role Play Scenarios template allows managers to use the five apporaches to conflict resolution:

  • Negotiate
  • Cooperate
  • Force
  • Evade
  • Acquiesce

These scenarios provide training participants with the opportunity to demonstrate and practice constructive conflict resolution behaviors in a variety of situations.

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