Case Studies: Develop an Employee Listening Strategy

Author(s): Sheerel Gordon, Justine Czencz, Amani Gharib

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Refer to these case studies for examples of organizations who have developed employee listening strategies.

These case studies will give you examples of:


  • Improving listening channel access to increase participation.
  • Creating a purpose-driven listening strategy that enables an organization to improve retention.
  • Boosting engagement by equipping managers to act on feedback.
  • Using various channels to listen throughout the employee lifecycle.

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