Case Studies: Design the Employee Experience

Author(s): Nicole Landsiedel, Carissa Palmer, Laura Ribadeneira, Jennifer Waxman, Deena Abo Hashima, Payton LeMiere, Grace Ewles

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Refer to these case studies for examples of creating an employee experience to meet employee and employer needs.

These case studies will give you examples of:

  • Leveraging customer experience and brand passion to improve employee experience.
  • Embedding design thinking as a cultural tenet.
  • Using empathy to identify employee needs.
  • Prototyping a new solution.

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