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Use this Employee Sponsorship Workbook to document key information about the organization's level of readiness, need for sponsorship, priority employee segments, goals...
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Use this Employee Sponsorship Charter Template to document sponsorship expectations and relationship milestones that must be shared with sponsors and sponsorees.
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Share this tool with emerging leaders to help structure the way they track accountabilities for specific client needs.
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Distribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with...
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This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.
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This short guide provides HR professionals with advice on how to customize and share the "Demonstrate Customer Focus as an Emerging Leader - Learning Guide" to build...
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Share this guide with emerging leaders to enable them to keep a customer focus while balancing organizational needs, assess customer needs, propose solutions, hone their...
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Share this resource with emerging leaders in your organization to help them elevate their critical thinking, relationship management, and communication strategies to...
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This research provides a critical examination of generations in the workplace and their practical implications.
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Use this resource to better understand the landscape of diverse perspectives on generations and generational differences in the workplace.
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