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The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
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This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.
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Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
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Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
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Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.
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The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
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Learn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time.
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Negotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen...
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Adopt a simple three-step approach to negotiation. Use this approach to reflect on your objectives, understand the perspectives of others, craft a compelling message, and...
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This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.
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