Learning in Action: Emotional Intelligence for Effective Leadership

Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.

Emotional Intelligence Knowledge Check

Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.

Emotional Intelligence in Leadership

Understanding emotions and adapting behavior accordingly is not an innate ability. Emotional intelligence in the workplace can be developed to improve relationships and...
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Training Deck: Emotional Intelligence in Leadership

The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...

Emotional Intelligence Handbook

This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.

Emotional Intelligence Scenario

Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.

Negotiate With Empathy Handbook

This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.

Learning in Action: Negotiate With Empathy

Use this handout to remind learners of core concepts learned in the training Negotiate With Empathy.

Negotiate With Empathy

Negotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen...
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Training Deck: Negotiate With Empathy

Adopt a simple three-step approach to negotiation. Use this approach to reflect on your objectives, understand the perspectives of others, craft a compelling message, and...
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