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Changing workforce dynamics and digital access have shifted the power from employers to job seekers. Candidate expectations have escalated to match high consumer...
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Similar to their customer experiences, employees want an overall employee experience that fits more seamlessly into their lives. Organizations not only have to compete...
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Design an employee experience that will keep your organization competitive in the talent landscape.
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Use this briefing to make the case to your executives to lead the organization through designing an employee experience that balances employer and employee needs.
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Use this guide to gain an understanding of design thinking principles.
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Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.
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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this template to document employer and employee needs from the employee lifecycle.
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