What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWorkplace from Meta Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Workplace from Meta.
86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Diversity and Inclusion
Chat Capabilities
Instant Messaging
Employee Directory
Home Page
Live Video Capabilities
Mobile App
Employee Engagement
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.6
View Workplace from Meta in this category (opens in a new tab)
Business Instant Messaging - Midmarket
Translation missing: en.product_page.ratings.score 8.6
View Workplace from Meta in this category (opens in a new tab)
Workplace from Meta Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Fantastic Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Easy to use for end user not for admins
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Cons
- Vendor's Interest First
- Less Generous
- Less Friendly Negotiation