
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
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Since last award
96 Plan to Renew
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Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Efficient Service
- Trustworthy
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Voice and Video Collaboration
Search
Notifications
File Sharing Collaboration
Granular Access Management
Task Management
Cross Platform Support
Document Collaboration
Integration With Productivity Tools
Screen Sharing
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
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Workplace from Meta Reviews

Harold W.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Enhancing Collaboration with Reliability.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
While relying on already existing social media networks and using the intuitive interfaces, Workplace from Meta puts itself in a league of its own and encourages better adoption on the part of users. One of Workplace’ success factors is based on the emphasis on the communities’ interactions, cooperation which creates the possibility to keep teams engaged and work effectively.
What is your favorite aspect of this product?
I especially like the ease of use of the design of Workplace from Meta, the interface reminds that of popular social media applications. Its similarity to social media services helps Workplace from Meta provide a good fitting-in for new users, catalyzing speed of adoption and engagement. A simple interface allows for easier cooperation and higher productivity in general.
What do you dislike most about this product?
The main disadvantage of Workplace from Meta is its requirement of constant internet connection which leads to decreased productivity in areas having poor internet quality. Users, particularly those in their remote or rural setting that will not have a constant internet, are quite frustrated with this constraint.
What recommendations would you give to someone considering this product?
For the users who wish to evaluate Workplace from Meta I advise you to try the platform in free trial and get a familiarization with its features. The first-hand access enables you to determine if Workplace from Meta integrates naturally into the collaboration practices and culture of your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Vikas M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2025
The Key to Effective Collaboration
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Its integration with other collaboration tools makes Workplace from Meta stand out, as it provides a combined communication ecosystem that competitors simply cannot measure up to. Its enterprise security protocols provide an assurance that business information is secure, with complete encryption and compliance certifications that put the marketing teams minds at rest. The platform's intelligent space management sorts conversations automatically by projects and topics, thus avoiding the mess characteristic of other messaging platforms and increasing the retrieval efficiency of that information remarkably.
What is your favorite aspect of this product?
I like the intuitive interface of Workplace from Meta that easily lets teams use it if they have different technical abilities. Collaboration has changed the way our marketing campaign is developed to allow instant feedback and brainstorming, which captures creative momentum. I am also quite impressed with how the sharing functionality does not compromise document formatting, whether in the case of marketing literature that is visually impactful and consistent with stakeholders.
What do you dislike most about this product?
Sometimes, the mobile application has a sync delay and as a result, vital notifications are ignored while launching critical campaigns.
What recommendations would you give to someone considering this product?
Workplace from Meta has completely changed the way our marketing department operates, reducing communication breaks that had previously choked the creativity and responsiveness of our department. In our most recent product launch, the platform allowed us to change messaging strategy within hours and not days after receiving unexpected competitor intelligence. What really stands out is the way the tool has personified our increasingly distant workplace with video clips and reaction features, restoring a sense of team despite the physical separation. It has become the digital pulse of our marketing activity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Adekemi A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2025
A Good Collaboration Platform with Room to Grow.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It boosts advanced search capabilities and AI powered chatbots for employees support.
What is your favorite aspect of this product?
The platform has a user-friendly interface
What do you dislike most about this product?
It has low comprehensive suite of tools enterprise social networking and community building.
What recommendations would you give to someone considering this product?
I would recommend that the person should consider how Workplace from Meta will help integrate with their existing systems and tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing