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Workplace from Meta

Composite Score

8.8 /10

CX Score

9.0 /10

88 Reviews Write a Review

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Down 2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 92%
Conflict Resolution:: 90%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Helps Innovate

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Translation missing: en.product_page.ratings.score 8.8

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Translation missing: en.product_page.ratings.score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Adekemi A.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

A Good Collaboration Platform with Room to Grow.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It boosts advanced search capabilities and AI powered chatbots for employees support.

What is your favorite aspect of this product?

The platform has a user-friendly interface

What do you dislike most about this product?

It has low comprehensive suite of tools enterprise social networking and community building.

What recommendations would you give to someone considering this product?

I would recommend that the person should consider how Workplace from Meta will help integrate with their existing systems and tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

MOHAMMED THARIK K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Good to connect with people

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace meta helps to connect peers with my official circles

What is your favorite aspect of this product?

Familiar Interface

What do you dislike most about this product?

Overlap with Existing Tools

What recommendations would you give to someone considering this product?

Evaluate Compatibility with Your Organization’s Needs

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Arthur V.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it great for fostering company culture and connecting employees, but criticize its lack of advanced project management capabilities and potential for distractions

What is your favorite aspect of this product?

Workplace from Meta generally praise its user-friendly, Facebook-like interface, strong communication features like groups and live video,

What recommendations would you give to someone considering this product?

Intuitive interface similar to Facebook, making it easy to adopt for most users. Effective for quick communication through groups and chat features

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

Up 1 Since last award

96 Plan to Renew

Up 1 Since last award

86 Satisfaction of Cost Relative to Value

Down 2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Workplace from Meta?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Notifications Tool alerts business of an application generated event.

Search The system can search an entire body of a document for a keyword or phrase.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Adekemi A.

A Good Collaboration Platform with Room to Grow.

Likeliness to Recommend

Pros

MOHAMMED THARIK K.

Good to connect with people

Likeliness to Recommend

Pros

Arthur V.

Fantastic product

Likeliness to Recommend

Pros

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Title

Up 1
Since last award

Up 1
Since last award

Down 2
Since last award

Feature Ratings

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support