What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWorkplace from Meta Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Workplace from Meta.
86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Employee Directory
Instant Messaging
Chat Capabilities
Live Video Capabilities
Home Page
Employee Engagement
Mobile App
Diversity and Inclusion
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.6
View Workplace from Meta in this category (opens in a new tab)
Business Instant Messaging - Midmarket
Translation missing: en.product_page.ratings.score 8.6
View Workplace from Meta in this category (opens in a new tab)
Workplace from Meta Reviews
Sharanya P.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jan 2024
It brides Professionalism and social dynamics
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The aspect of building a collaborative community, coupled with intuitive file sharing
What is your favorite aspect of this product?
Hosting virtual town halls and Q&A sessions directly within the platform.
What do you dislike most about this product?
We missed an urgent update due to a delay in mobile notifications leading to a brief misalignment in team priorities. A more immediate notification system would have mitigated this.
What recommendations would you give to someone considering this product?
Just recognize the potential for Workplace to go beyond traditional communication tools and it won't be a brainer anymore.
Pros
- Efficient Service
- Fair
- Enables Productivity
- Saves Time
Katrina M.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Meta was too hard to get ahold of; not great
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
How hard it is to get ahold of someone for help!!!!
What is your favorite aspect of this product?
How easy it is to use essentially
What do you dislike most about this product?
Not being able to get ahold of anyone for help and then going round in circles
What recommendations would you give to someone considering this product?
To not use it; they outsource and you cannot get anyone to help
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Merryl N.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great product
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Easy to use the product and always effecient
What is your favorite aspect of this product?
Easy to use the product and very efficient
What do you dislike most about this product?
I do not dislike anything as this product is great
What recommendations would you give to someone considering this product?
Easy to use the product and very efficient. Anyone can use this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing